Extremely racist and sexist organisation. Avoid at all costs - Anonymous employee Renaissance Hotels Employee Review

1.0
Jan 24, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Central location - Beautiful building - Lovely guests from all over the world

Cons

- Salaries below market rate - Extremely racist as well as sexist management - Incompetent managers with no previous experience who barely speak English - HR have a hire and fire approach (hiring too many people at busy periods and then letting them go as soon as business slows down regardless of staff performance) - No sick pay rights - Very poor cleaning standards - Rats are to be found in both guest areas as well as back of house - Staff food quality is horrendous; Food poisoning is common and chefs do not cater much for vegetarians/vegans/muslims - Unfair dismissals are prevalent - Freezing temperatures in back of house areas during the winter period - The General Manager is only interested in profit and does not care about staff satisfaction. Hence, there is a very high turnover

Explore other reviews about Renaissance Hotels

5.0
Jul 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Really friendly people and high pay compare to others.

Cons

Lots of lead management changes.

2.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Very welcoming and friendly office culture with supportive colleagues. The organization encourages professional growth and provides exposure to a variety of responsibilities and projects, which can be beneficial for building experience and learning how different departments operate within a large hotel environment.

Cons

The office environment can be distracting, with little flexibility for remote or hybrid work. While growth is encouraged, there is limited formal training or shadowing for certain roles, and employees are often expected to learn independently. Workloads can be heavy, with frequent meetings and additional responsibilities layered on top of existing sales goals and quotas. Commuting and parking are challenging, with parking passes required and deducted from paychecks. Employees may be pulled into extra projects or overtime, and during slower seasons are expected to seek new clients or train new staff rather than focus on their core responsibilities which leads to extreme burnout.

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