Renaissance Hotels - Great Experience, Benefits and Opportunities | Glassdoor
There are newer employer reviews for Renaissance Hotels
There are newer employer reviews for Renaissance Hotels

See Most Recent

"Great Experience, Benefits and Opportunities"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Server in Schaumburg, IL
Former Employee - Server in Schaumburg, IL
Recommends
Positive Outlook
Approves of CEO

I worked at Renaissance Hotels full-time (More than 3 years)

Pros

Hotel, travel and food discounts, many opportunities to get promoted or to shadow other job areas, limitless education material on hospitality industry (sales, management, food and beverage, etc), paid weekly, everything can be done or updated online, great training programs, very efficient, professional work environment

Cons

Mostly late hours, need to work holidays and weekends, can easily work more than 40 hours a week, deal with many difficult guests, some managers will tend to side with guests more than employees (even if treated unfairly by guest), job will definitely test your patience at times

Advice to Management

Upper management should not expect to be treated as VIPs every time they enter an area, especially when it is clearly swamped. Instead, they should offer a helping hand to get to the guests' needs as quickly as possible. Not everyone can stop what they are doing just to greet upper management, especially when guests are more important.

Other Employee Reviews for Renaissance Hotels

  1. "Bellman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bellman in Tampa, FL
    Current Employee - Bellman in Tampa, FL
    Recommends
    Neutral Outlook

    I have been working at Renaissance Hotels part-time (More than a year)

    Pros

    Good money for a working student

    Cons

    Traffic can make you late. And there is a lot of times you can not ick them up in a time they expected because we are just plain busy.

    Advice to Management

    We are the first and last face they see during their stay.


  2. "Well established downtown hotel, dedicated to servicing guests above and beyond their expectations."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Catering Services Operations Manager in Fort Worth, TX
    Current Employee - Catering Services Operations Manager in Fort Worth, TX
    Recommends
    Positive Outlook

    I have been working at Renaissance Hotels full-time (Less than a year)

    Pros

    Great training for introductory careers. A large company with lots of upward mobility. A Marriott chain hotel, so there will always be a chance for relocation if desired.

    Cons

    I have not worked at this company long enough to identify any cons associated with this location. The starting pay is not the best but since it's my first job in this career field, I'll pay my dues

There are newer employer reviews for Renaissance Hotels
There are newer employer reviews for Renaissance Hotels

See Most Recent

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