Renaissance Hotels - Good money, crappy staff | Glassdoor
There are newer employer reviews for Renaissance Hotels
There are newer employer reviews for Renaissance Hotels

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"Good money, crappy staff"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Food and Beverage Supervisor in Baton Rouge, LA
Former Employee - Food and Beverage Supervisor in Baton Rouge, LA
Recommends
Negative Outlook
No opinion of CEO

I worked at Renaissance Hotels full-time (More than a year)

Pros

Good money.
Loved the Hotel Manager Joy Harringa.
Good Banquet staff, and Scott is an amazing manager.
Chef Andy is a solid chef.

Cons

Crappy jr. level staff (servers, bartenders, dish washers...etc)
Bad schedule a lot of the time.

Advice to Management

Get better trained people with good development skills.

Other Employee Reviews for Renaissance Hotels

  1. "I enjoyed the coworkers, could have had a better lead mngr in my Dept."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Server in Carmel, IN
    Current Employee - Banquet Server in Carmel, IN
    Doesn't Recommend
    Negative Outlook

    I have been working at Renaissance Hotels full-time (More than a year)

    Pros

    I love the people, everyone knows how to have a smile on there face and be polite. The money in the banquet Department was even better.

    Cons

    The Hotel Manager and the banquet manager were best buds, so if you had any complaints about the Dept Mngr. Hotel Mngr threw it out the window. This caused many people to leave.

    Advice to Management

    Listen to your employees. If more than half of the Dept has an issue with the Mngr, there is something wrong.


  2. "Favoritism, lack of respect for employees from upper management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet in Chicago, IL
    Former Employee - Valet in Chicago, IL
    Doesn't Recommend

    I worked at Renaissance Hotels full-time (More than a year)

    Pros

    Good benefits, pay and training. Great location. Free meals.

    Cons

    I worked at Renaissance Chicago Downtown for over one year, in the Valet Department: Employees with seniority were tolerated unethical practices: charge for parking without issuing receipts, choosing own schedule to avoid times of high work load, approaching guests at own discretion and not by arrival order (fancy cars usually got the attention of senior employees). It was definitely not a friendly place for new employees.
    The only times when management tried to be genuinely warm and nice was right before the annual reviews they would get from their staff.

    Advice to Management

    Lead by example and DO take on simple tasks such as sweeping and parking cars, for it is inspiring and motivating for all others.
    In order for this hotel to be worthy of the name Marriott, all corrupted practices in valet department need to be addressed urgently by upper management.


There are newer employer reviews for Renaissance Hotels
There are newer employer reviews for Renaissance Hotels

See Most Recent

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