Rent-A-Center - Customer account representative | Glassdoor
There are newer employer reviews for Rent-A-Center
There are newer employer reviews for Rent-A-Center

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Helpful (1)

"Customer account representative"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Account Representative in Nacogdoches, TX
Former Employee - Customer Account Representative in Nacogdoches, TX
Recommends
Neutral Outlook
Approves of CEO

I worked at Rent-A-Center full-time (More than a year)

Pros

Good benefits
Decent pay
Great opportunity for promotiom
Overtime if wanted
Good skills(Collections and Sales)

Cons

Schedule
Micro-managed
Hard work
Manual Labor
No social life

Advice to Management

Pay more for the hard work and hours.

Other Employee Reviews for Rent-A-Center

  1. Helpful (1)

    "Good place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Account Representative in Chicago, IL
    Former Employee - Customer Account Representative in Chicago, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Rent-A-Center full-time (Less than a year)

    Pros

    Working here was great, people on this website like to whine about 48-55 hours a week but they pay you time and a half for anything over 40 hours, do you people not like money? With the way the economy is I took the job and worked my butt off and smiled. They could definitely afford to pay more but that will be discussed in the Cons section.

     This job is like any other, if you have good leadership your time at RaC will be great, if you have bad leadership your time will suck. The one thing I did notice is that ALL managers who give a crap did take everything any employee suggested and really tried to work it out with the higher ups, they do listen and they do try to help all employees.

    I left this job, but only because a better paying one was available.

    Cons

    There aren't too many Cons to this job (if you are a hard worker and not a whiny crybaby). The one thing that sucks is trying to collect money from people who are broke, if they have no money for rent, their 55" plasma tv bill is the least of their worries. Also chasing after skips/stolen accounts is a hassle but you get paid for it so it's whatever. Honestly for the work you do and for how profitable this company is, they could easily bump your pay about 3-4$ an hour and still make billions.

    Advice to Management

    Stop being so cheap, pay your employees a batter wage, you can afford it you greedy scumbags.


  2. Helpful (1)

    "assistant manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Philadelphia, PA
    Current Employee - Assistant Manager in Philadelphia, PA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Rent-A-Center full-time (More than 5 years)

    Pros

    pay is so and so, 10 hours overtime ,instead of working 2 jobs, every sunday off

    Cons

    raises not good , never a saturday off, i missed out a lot of quality time with my child because of that, expectations are unrealistic with this bad economy,

    Advice to Management

    we deserve more than 18 cents per raise , especially us latinos that speak 2 languages, i now we deserve better than that, stop being ungrateful ,we do spend more time making you rich than spending time with our family

There are newer employer reviews for Rent-A-Center
There are newer employer reviews for Rent-A-Center

See Most Recent

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