ResCare - Not the best job for your family, despite the money | Glassdoor
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Helpful (3)

"Not the best job for your family, despite the money"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Direct Care in Chesapeake, OH
Former Employee - Direct Care in Chesapeake, OH
Recommends
Negative Outlook
No opinion of CEO

I worked at ResCare full-time (More than 3 years)

Pros

Abundance of hours, Union benefit, Mandation pay (double pay), Holidays, Paid Time Off, Great CoWorkers, Learn skills that are invaluable outside of work as far as caregiving, first aid, etc

Cons

Long hours, usually sites are shorthanded, Turnover rate is very high (the job is explained well in training, but you don't get the full effect until your floor training), Being new on the job and inexperienced makes it hard on you your first few months

Advice to Management

Better record keeping, No more passing the buck...pick certain people to delegate duties to and follow through.

Other Employee Reviews for ResCare

  1. Helpful (6)

    "ResCare (Respect and Care) not a winner for the needy or its employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee Case Manager in Oceanside, CA
    Former Employee - Employee Case Manager in Oceanside, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ResCare full-time (Less than a year)

    Pros

    Employees (mostly temps)work very hard to help support people receiving gov. aide. On paper the services offered could support needy people seeking employment and due to the efforts of the employees some people actually do find work.

    Cons

    The reality,is that ResCare's (recipient of a large slice of gov. contract) ability to provide consistent and equal services to 'participants' is less than 50%. not exactly a record to be proud of. The ResCare services require a duplication of gov. computer system, resulting in unrealistic data entry deadlines regardless of the weekly over time employees put in. Employment Case Managers job is primarily data entry. Participants hours are ResCare's bread and butter, so data entry is the focus. Also effecting the delivery of services is the enormous data entry errors occurring by temp. employees who receive half the pay that social workers receive for similar work, sporadic and inconsistently training on gov. policies and are treated unsympathetically. Some services require testing be provided in home language:which does not happen. The harsh and selective communication by their director, and 'team leaders' leads to employee frustration, low moral and high turn over. Employment is inherently temporary, and you could be let go any time.

    Advice to Management

    The Respect and Care you say you award 'participants' should apply to employees. Otherwise the message you send is 'do as I say not as I do'. More importantly, until the ResCare CEO takes notice of: the unequal delivery of gov. services, time dedicated to the duplication and errors of data entry, poor training and poor retention of employees, the company delivery of critical gov. services will remain mediocre.


  2. Helpful (1)

    "An exercise in your tolerance for the absurd."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Care in Flushing, MI
    Current Employee - Direct Care in Flushing, MI
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at ResCare full-time (More than a year)

    Pros

    -Most people who work for the company are genuinely nice, caring people and are pleasant to work with.
    -Most clients are just as nice and are fun to get to know.
    -It's a job.

    Cons

    -Nepotism in hiring, nepotism in scheduling, nepotism in payroll, nepotism in treatment of employees.
    -Large corporate structure guarantees that no matter what your grievance, no one will care. Unless an outside agency (i.e. Office of Recipient Rights) gets involved.
    -Employees haven't received raises in over five years; some recently received an insulting $60 check bearing the message, "Thanks for all you do."
    -Direct care staff are expected to accept the same near-minimum wage regardless of how much extra work is expected of them; homes with total care clients (those that are dependent on staff for all activities of daily living) are paid the same as those with as few as one or two clients who require the most minimal of assistance (such as cleaning)
    -Refusal to offer benefits to same-sex spouses (specifically targets "spouses under federal, not state law" in benefits materials)

    Advice to Management

    -"It is what it is" is existentialism, not a philosophy for interpersonal relations.
    -Give some respect to your employees; a high turnover rate doesn't foster caring relationships between staff and clients, it indicates rather that your stock value is your primary concern.
    -Don't pretend to care about your employees when you don't respect them enough to treat them equally.

There are newer employer reviews for ResCare
There are newer employer reviews for ResCare

See Most Recent

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