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      Resilinc

      Engaged Employer

      Resilinc reviews

      Dated product and dated approach - Customer Success Manager (CSM) Resilinc Employee Review

      1.0
      Aug 24, 2021
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary and benefits. A lot of supportive people. Impressive Customer list.

      Cons

      Terrible work life balance, expected to work long hours and be contactable at any time. Slow outdated product technology. Huge staff turnover, will fire people without too much thought. People are scared to provide feedback due to history of people losing their job. Deadlines never met, causing customer frustration. Management not willing to listen to ideas.

      avatar
      Resilinc Response
      4y
      Hello, Thank you for taking time to write your review and give us feedback, we appreciated it. We are committed to listening - to our team and our customers, and making the improvements needed to build a strong and resilient company. We are taking your feedback and making changes internally. Thank you for being part of the solution, and for helping us get there. All the best, Resilinc HR Specialist

      Explore other reviews about Resilinc

      5.0
      Oct 28, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tough and fast-paced in the best possible way. Strong culture (despite being fully remote) and genuinely smart employees across the board who are dedicated to solving tough problems.

      Cons

      Workload can be demanding but the pros outweigh the cons.

      1.0
      May 13, 2026
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My teammates keep me going. They're the best!

      Cons

      This place is highly toxic and filled with leadership who knows nothing about supply chains, except for a couple practioners. The leader of our CS team is crazy and impulsive. You do not want to work here!

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