Responsys - Responsys: Zapata or Facebook? | Glassdoor
There are newer employer reviews for Responsys
There are newer employer reviews for Responsys

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Helpful (3)

"Responsys: Zapata or Facebook?"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Management in San Bruno, CA
Former Employee - Anonymous Management in San Bruno, CA
Doesn't Recommend
Disapproves of CEO

Pros

The pay is pretty good and the benefits were okay. For a while it looked like things were going in the right direction from a technology level, but that stopped being true some time ago. One of the biggest and best things about Responsys was the momentum it gathered while outstripping all the competition. The real question is going to be whether Responsys can continue that in the face of poor planning, bad management and rising costs. If they can, Responsys will emerge dominant in the email marketing space, and its competition should fear the advantages it will come up with next.

Cons

The biggest problem has got to be communication. Management doesn't seem to think it's important to communicate to underlings, and worse, don't tend to give anything closely resembling honest feedback to those who need it. Furthermore, nobody in Human Resources wants to step up and come up with a consistent set of performance guidelines or standards for having those difficult conversations with employees. It is too bad, because dead wood and a lack of communication are going to drive all of the good people out of the job and into the welcoming arms of a booming and growing technical job market.

Advice to Management

Take a good long look at middle to upper management, replace it as needed, and don't be afraid to fire and forget.

Other Employee Reviews for Responsys

  1. "IT Administrator"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Responsys full-time

    Pros

    Responsys was a great place to work, work/life balance, perks, intelligent coworkers. Management was solid and the company went in a solid direction.

    Cons

    Promotions, training towards your career path, and things of that nature were non existent. Would have liked to see some investment in employees.

    Advice to Management

    Invest in your employees, stop pretending to be a big company when you're not. Stop the churn in your professional services division.


  2. Helpful (1)

    "Campaign Specialist II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fun work environment and people were great.

    Cons

    Upper Management didn't invest in its employees. Promised promotions didn't occur after Oracle purchased Responsys.

There are newer employer reviews for Responsys
There are newer employer reviews for Responsys

See Most Recent

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