Responsys - Responsys: Zapata or Facebook? | Glassdoor
There are newer employer reviews for Responsys
There are newer employer reviews for Responsys

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Helpful (3)

"Responsys: Zapata or Facebook?"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Management in San Bruno, CA
Former Employee - Anonymous Management in San Bruno, CA
Doesn't Recommend
Disapproves of CEO

Pros

The pay is pretty good and the benefits were okay. For a while it looked like things were going in the right direction from a technology level, but that stopped being true some time ago. One of the biggest and best things about Responsys was the momentum it gathered while outstripping all the competition. The real question is going to be whether Responsys can continue that in the face of poor planning, bad management and rising costs. If they can, Responsys will emerge dominant in the email marketing space, and its competition should fear the advantages it will come up with next.

Cons

The biggest problem has got to be communication. Management doesn't seem to think it's important to communicate to underlings, and worse, don't tend to give anything closely resembling honest feedback to those who need it. Furthermore, nobody in Human Resources wants to step up and come up with a consistent set of performance guidelines or standards for having those difficult conversations with employees. It is too bad, because dead wood and a lack of communication are going to drive all of the good people out of the job and into the welcoming arms of a booming and growing technical job market.

Advice to Management

Take a good long look at middle to upper management, replace it as needed, and don't be afraid to fire and forget.

Other Employee Reviews for Responsys

  1. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Easy environment. Good technical challenges

    Cons

    None to mention as of now

    Advice to Management

    None


  2. "Loved it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Development Representative in London, England (UK)
    Former Employee - Sales Development Representative in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Responsys full-time (More than 5 years)

    Pros

    Great culture, great value strategy, fantastic senior management. The solution was 18 months ahead of the competition which was not only the product but also because of the people.

    Cons

    There was an infrastructural focus on US and UK with high growth. There is really nothing else I can think of.

    Advice to Management

    Thanks for the great time!

There are newer employer reviews for Responsys
There are newer employer reviews for Responsys

See Most Recent

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