Responsys - Management problems. | Glassdoor
There are newer employer reviews for Responsys
There are newer employer reviews for Responsys

See Most Recent

Helpful (5)

"Management problems."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Employee in San Bruno, CA
Former Employee - Employee in San Bruno, CA
Doesn't Recommend
No opinion of CEO

Pros

Compensation (if negotiated) and work environment.

Cons

Extremely irrational front line management.

Marketing is overselling what the next version of the product can do (too high of a learning curve for marketing customers) (too many limiting features) (too many bugs)

Advice to Management

Learn how to actually manage people. Treat employees as well as customers (is that too much acting for you all in one day?). Have an objective standardized review process with real numbers showing both positive and negative performance outcomes.

Other Employee Reviews for Responsys

  1. Helpful (2)

    "Having some growing pains but overall good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Bruno, CA
    Current Employee - Anonymous Employee in San Bruno, CA
    Recommends
    Approves of CEO

    Pros

    Leader in the software as a services email marketing space
    Has some really bright people
    With continued international growth and potential new mid market business opening up the company is poised to pop.
    Strong potential to IPO when the economy returns.

    Cons

    The execs are taking advantage of the economy and not providing cost of living or raises in income while the company is still thriving.
    The management has had some issues communicating direction, but have done much better job recently.

    Advice to Management

    Cost of living increases and formal review process for emloyees.


  2. Helpful (3)

    "Work here if you only dont have other options open"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Bruno, CA
    Former Employee - Anonymous Employee in San Bruno, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Compensation is fairly OK if you negotiate upfront, people are fair and open with exception of management, growing company-may be great if you are good to analyze companys potential and financial growth

    Cons

    High handedness of management in day to day affairs, impersonal behavior by people in management, politics in a small company, bad project and time management, lack of adherence to standard practices, arrogance adamancy and lack of commitemnt to change and fix internal issues, disregard to interpersonal ethics, no review policy. Company seems to have resistance to think big picture and intolerant to any suggestions

    Advice to Management

    The upper management may be good and leading the company towards better things but the management closer to individual contributors are building blocks and should not be ignored at the cost of development towards acquiring new prospects/customers in the market. Company requires an overhaul to grow big

There are newer employer reviews for Responsys
There are newer employer reviews for Responsys

See Most Recent

Work at Responsys? Share Your Experiences

Responsys
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or