Responsys - some management problems | Glassdoor
There are newer employer reviews for Responsys
There are newer employer reviews for Responsys

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Helpful (5)

"some management problems"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in San Bruno, CA
Current Employee - Anonymous Employee in San Bruno, CA
Approves of CEO

Pros

sales and marketing is very strong. one of the very few companies in the bay area to be recession-proof. good overall potential.

Cons

the organizational structure in development part of the company seems bureaucratic given the size of the company. Responsys is still a startup yet there are managers who only manage one employee and majority of the managers have 2-3 direct reports.

work from home not allowed.

Advice to Management

hire management consultants to look at the way organization is structured.

Other Employee Reviews for Responsys

  1. Helpful (5)

    "Management problems."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee in San Bruno, CA
    Former Employee - Employee in San Bruno, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Compensation (if negotiated) and work environment.

    Cons

    Extremely irrational front line management.

    Marketing is overselling what the next version of the product can do (too high of a learning curve for marketing customers) (too many limiting features) (too many bugs)

    Advice to Management

    Learn how to actually manage people. Treat employees as well as customers (is that too much acting for you all in one day?). Have an objective standardized review process with real numbers showing both positive and negative performance outcomes.


  2. Helpful (2)

    "Having some growing pains but overall good place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Bruno, CA
    Current Employee - Anonymous Employee in San Bruno, CA
    Recommends
    Approves of CEO

    Pros

    Leader in the software as a services email marketing space
    Has some really bright people
    With continued international growth and potential new mid market business opening up the company is poised to pop.
    Strong potential to IPO when the economy returns.

    Cons

    The execs are taking advantage of the economy and not providing cost of living or raises in income while the company is still thriving.
    The management has had some issues communicating direction, but have done much better job recently.

    Advice to Management

    Cost of living increases and formal review process for emloyees.

There are newer employer reviews for Responsys
There are newer employer reviews for Responsys

See Most Recent

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