Responsys - High turnover, negative enviornment | Glassdoor
There are newer employer reviews for Responsys
There are newer employer reviews for Responsys

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Helpful (9)

"High turnover, negative enviornment"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in San Francisco, CA
Former Employee - Anonymous Employee in San Francisco, CA
Doesn't Recommend
No opinion of CEO

Pros

Responsys is always hiring, so if you need a job, you may find one here. They have been able to beat the recession with tremendous growth during a downturn. Responsys is especially interested in hiring young, recent college grads, who are willing to learn in exchange for lower wages.

Cons

Responsys has taken advantage of the recession by under-appreciating its employees. Despite the recession, turnover is high because so many people want to leave. 60 hour work weeks are typical. Some of my coworkers left for contractor positions they were so dissatisfied with the environment, which is extremely negative.

Advice to Management

Management (at the vice president level) should take responsibility for failures -- and not blame middle managers or employees. Constant negative feedback is what has inspired many great employees to seek work elsewhere, even in the midst of a tough economy.

Other Employee Reviews for Responsys

  1. Helpful (5)

    "some management problems"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Bruno, CA
    Current Employee - Anonymous Employee in San Bruno, CA
    Approves of CEO

    Pros

    sales and marketing is very strong. one of the very few companies in the bay area to be recession-proof. good overall potential.

    Cons

    the organizational structure in development part of the company seems bureaucratic given the size of the company. Responsys is still a startup yet there are managers who only manage one employee and majority of the managers have 2-3 direct reports.

    work from home not allowed.

    Advice to Management

    hire management consultants to look at the way organization is structured.


  2. Helpful (5)

    "Management problems."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee in San Bruno, CA
    Former Employee - Employee in San Bruno, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Compensation (if negotiated) and work environment.

    Cons

    Extremely irrational front line management.

    Marketing is overselling what the next version of the product can do (too high of a learning curve for marketing customers) (too many limiting features) (too many bugs)

    Advice to Management

    Learn how to actually manage people. Treat employees as well as customers (is that too much acting for you all in one day?). Have an objective standardized review process with real numbers showing both positive and negative performance outcomes.


There are newer employer reviews for Responsys
There are newer employer reviews for Responsys

See Most Recent

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