Restaurant.com - Quick | Glassdoor
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There are newer employer reviews for Restaurant.com

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Helpful (1)

"Quick"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Restaurant Consultant in Tampa, FL
Former Employee - Restaurant Consultant in Tampa, FL
Recommends
Approves of CEO

Pros

Make your own schedule
Work life balance

Cons

the changed my territory three times before ever starting
Reimbursement if numbers are made

Advice to Management

Show a map of the territory BEFORE consultant is hired. I would have not accepted the job otherwise.

Other Employee Reviews for Restaurant.com

  1. Helpful (2)

    "Pay is great, management is not!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Consultant in Denver, CO
    Current Employee - Restaurant Consultant in Denver, CO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You are able to manage your own territory of restaurants while working from hom and in the field. Training in the first 90days is great and you have tons of support. The opportunity to make a lot of money is based on performance so if you hit your monthly goals and exceed them, expect big payouts.

    Cons

    The company is never satisfied with performance from their consultants. If you have an incredible month and then only reach the min goals the next they really come down hard on you and expect you to stay consistant with the month that was outstanding. In this industry is really is impossible to stay above average month after month unless you live in Chicago and are given deals on a daily basis. If you are not with the "in" crowd of managers then you will always be pushed out and never looked at as someone to possibly promote even if the numbers are there. They are money hungry and only like to promote people who fit their "corporate" mold, not those that are laid back or out of the box type of people.

    Advice to Management

    Stop focusing on quantity and instead focus on quality, which in turn would make lives easier for everyone at RDC.


  2. Helpful (3)

    "Good place to work... if you like no structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Arlington Heights, Cook, IL
    Former Employee - Customer Service Representative in Arlington Heights, Cook, IL
    No opinion of CEO

    Pros

    -Good coworkers
    -HR department was approachable, upper management was not.
    -You can wear jeans to work every day in CS

    Cons

    -Little to no direction from management
    -Policies were constantly changing
    -No communication between upper management, supervisors and 'team' members
    -QA was constantly changing how they 'graded' calls
    -Good luck getting someone to take a supervisor call, I don't think anyone ever called my customers back
    -Favoritism in 'promotions' and 'incentives.'
    -Empty promises from all levels of management

    Advice to Management

    LISTEN TO YOUR EMPLOYEES. When you tell your employees they are doing a great job and promise them a reward for it follow through on it.

There are newer employer reviews for Restaurant.com
There are newer employer reviews for Restaurant.com

See Most Recent

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