Restoration Hardware - Typical Call Center Job | Glassdoor
There are newer employer reviews for Restoration Hardware
There are newer employer reviews for Restoration Hardware

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"Typical Call Center Job"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Tracy, CA
Former Employee - Customer Service Representative in Tracy, CA
Recommends
No opinion of CEO

Pros

Good pay for the area. Good benefits. 40% employee discount on Restoration Hardware merchandise. Convenient location for those who live in the central valley.

Cons

Outdated computer programs. I have no idea how some of the people running this place became managers. There is a high turnaround rate which leads to under staffing.

Advice to Management

I've seen some favoritism occur when promotions were involved and this of course leads to inefficient management. Pay more attention to who is actually doing the work.

Other Employee Reviews for Restoration Hardware

  1. Helpful (1)

    "Negative Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Manager in Corte Madera, CA
    Former Employee - Finance Manager in Corte Madera, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    easy commute if you are from the city

    Cons

    bad CEO he is very disorganized


  2. "great FIRST job (emphasise on the FIRST)"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Associate in Walnut Creek, CA
    Current Employee - Stock Associate in Walnut Creek, CA
    Recommends
    No opinion of CEO

    Pros

    Good pay compared to other employers
    most co workers are great people to be around and at what they do.
    Good discount.....but its Resto (expensive)

    Cons

    no form of communication between "leaders"
    no full time positions unless your management
    no room for growth
    work by yourself A LOT
    given huge workload with outlandish deadlines

    Advice to Management

    cut down on the amount of leaders there are
    hire more compatint employees
    allow growth with the company.

There are newer employer reviews for Restoration Hardware
There are newer employer reviews for Restoration Hardware

See Most Recent

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