Ricoh Americas Corporation - The experience at Ricoh has been very good | Glassdoor
There are newer employer reviews for Ricoh Americas Corporation
There are newer employer reviews for Ricoh Americas Corporation

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"The experience at Ricoh has been very good"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Service Delivery Manager
Current Employee - Service Delivery Manager
Recommends
Neutral Outlook
Approves of CEO

I have been working at Ricoh Americas Corporation full-time (More than 10 years)

Pros

The people are very talented and dedicated. The company has a fair compensation package for most positions and works to help employees with their career goals.

Cons

Lots of changes. You expect change, but the shifts are often sudden and without warning

Advice to Management

The new CEO has been communicating well. That helps, keep it up

Other Employee Reviews for Ricoh Americas Corporation

  1. Helpful (1)

    "I felt very uncomfortable at this job, it was not a very friendly atmosphere."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contracts Billing Representative
    Former Employee - Contracts Billing Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time (More than 3 years)

    Pros

    Job is fairly steady, you usually know what to expect from day to day, and building up relationships with clients is the highlight

    Cons

    Management is disorganized, the accounting system that they use constantly messes up customer information, because of this many accounts were lost. The pay is also low.

    Advice to Management

    Get more organized.


  2. "Right direction but terrible implementation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive
    Current Employee - Senior Account Executive
    Doesn't Recommend

    I have been working at Ricoh Americas Corporation full-time (More than 8 years)

    Pros

    Market share, top notch service techs, InfoPrint acquisition, still has great sales reps

    Cons

    Processes are broken, poor delivery, CYA busy work. Industry is changing and in many ways dying. Ricoh wants to be an innovator and integrator but doesn't have the depth of knowledge to get there. Tactical issues with compensation, order and billing processes and order fulfillment / delivery will result in loss of key tenured sales people.

    Advice to Management

    Fix billing, sales comp, delivery. Now! Invest in R&D. Promote awareness of new cutting edge technology that we develop. Create and publicize a Think Tank Research Park.


There are newer employer reviews for Ricoh Americas Corporation
There are newer employer reviews for Ricoh Americas Corporation

See Most Recent

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