Ricoh Americas Corporation - Ricoh | Glassdoor
There are newer employer reviews for Ricoh Americas Corporation
There are newer employer reviews for Ricoh Americas Corporation

See Most Recent

"Ricoh"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

I have been working at Ricoh Americas Corporation full-time

Pros

local management is good, competitive benefits

Cons

company direction is ever changing

Other Employee Reviews for Ricoh Americas Corporation

  1. "Excellent Company To Work For, However Far From Perfect."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in West Caldwell, NJ
    Former Employee - Manager in West Caldwell, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ricoh Americas Corporation full-time (More than 5 years)

    Pros

    Ricoh Americas Corporation, like several of it's competitors (Canon USA, Konica Minolta Business Solutions) is a Japanese Manufacturer of Office Equipment, headquartered in Japan with Global Marketplace subsidiaries.

    I was initially hired through one of their Dealer Channel subsidiaries (Lanier Worldwide Inc.) which went through the painful merger with a US-based Direct-Channel subsidiary (Ricoh Business Systems). This created the new Ricoh Business Solutions.

    In short, Ricoh is an excellent company to work for overall, but it is what you make of it.

    I was fortunate enough to have developed close professional/industry relationships and also quickly moved up in the organization through several promotions.

    However, once again...it is what YOU make of it.

    Like many companies, especially Japanese-owned companies with an American presence...politics is rampant.

    At the Headquarter level, many solid and tenured Executive employees suffer from being denied advancement opportunities due to the preferential treatment or bias in favor of Japanese employees. More so, Japanese employees who have been hand-picked and relocated to the US from Japan for specific positions.

    That may not always be the case or even right in the grand scheme of things, but it does happen.

    At the Sales Channel level, politics is everywhere. However this is to be expected. Accusations of the 'Old Boy Network' are understandable but also exaggerated.

    No matter where or who you work for, Management will always want to surround themselves with those of a like mind. Sure, objectivity is appreciated however 'too much' of that will be seen as either argumentative or negative. That makes sense.

    One thing that will always be valued will be performance. If you 'kick butt and take names' you will always shine, regardless of the politics or current economic conditions.

    Recent acquisitions/mergers in the past several years, with both Lanier Worldwide and IKON Office Solutions have left a very discouraging finger-print on tenured employees.

    Again, it is what YOU make of it. If you choose to focus on areas of the company that you have no control over and choose to stay negative, that will only make you look bad, not the company.

    Cons

    Executive-level politics, local Office politics and many fiscal cutbacks.

    Advice to Management

    Learn from the past and stop repeating the same mistakes. Listen to your employees. Do not be so concerned with what the competition is doing and avoid being a copy-cat. Lead from the front, rather than playing 'catch-up' with the industry.


  2. "Commission structure overhaul needed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time

    Pros

    Flexible schedule. Predominantly commission based sales. If you're lucky enough to get a territory handed to you, or survive long enough to build your own, then there is potential to earn money. A great spot if you have a dual income and can hang in there for 3-5 years.

    Cons

    Predominantly commission based sales with long sales cycles. Expect to earn very little money unless you step into an established territory with an existing customer base and upcoming renewals. The prices are set significantly higher than your competition for very similar products, and your commission relies on your ability to sell your product at the higher price point. Reduce the cost to be (even remotely) competitive, and say good bye to your commission check. Make sure your territory has a solid support/ maintenance/ install infrastructure or you'll lose the customers you worked so hard to acquire. The company does not provide you with much product training, although they attempt to invest in your overall selling skills. I recommend riding along with a good tech a few times and learning about the products that way. Sink or swim- out of approximately 30 people in my training class only three were still with the company a year later...

    Advice to Management

    Improve sales support infrastructure (with boots, not brochures), and improve commission structure. Commission based sales is typically high risk, high reward. Don't make it high risk and zero reward.


There are newer employer reviews for Ricoh Americas Corporation
There are newer employer reviews for Ricoh Americas Corporation

See Most Recent

Work at Ricoh Americas Corporation? Share Your Experiences

Ricoh Americas Corporation
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or