Ricoh Americas Corporation - Good Company working on a paradigm shift | Glassdoor
There are newer employer reviews for Ricoh Americas Corporation
There are newer employer reviews for Ricoh Americas Corporation

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Helpful (1)

"Good Company working on a paradigm shift"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in Atlanta, GA
Current Employee - Manager in Atlanta, GA
Recommends
Positive Outlook
Disapproves of CEO

I have been working at Ricoh Americas Corporation full-time (More than 5 years)

Pros

Good benefits; Flexible Work Schedule; Management recognizes that they are in a mature industry and are implementing changes to move to a services provider model and away from a "box slinger"

Cons

Over staffed on the corporate side; coordination and communication between field sales and corporate disjointed; internal systems (billing, commissions) not well designed and implemented.

Advice to Management

Continue the shift to a services led organization; trim corporate functions like Finance and Marketing.

Other Employee Reviews for Ricoh Americas Corporation

  1. "Merger Bad Idea. . ."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist I in Wailuku, HI
    Former Employee - Technical Support Specialist I in Wailuku, HI
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Ricoh Americas Corporation full-time (More than 5 years)

    Pros

    [Formally] Good benefits. Good pay scale for Hawaii. [Former] management team could provide support to those who did not have direct access to the main warehouse on the island of Oahu.

    Cons

    [presently after merger with IKON] Too much micromanagement. "Numbers" were more important than customer satisfaction. Also the original RICOH employees were "retired" in favor of the IKON employees. Illegal? YES! but was hard to prove under the circumstances.

    Advice to Management

    Bring back support for field techs and let them do the proper job they were hired to do. Not micromanage their time to make the "numbers" look good.


  2. "Good company to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Houston, TX
    Current Employee - Senior Analyst in Houston, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Ricoh Americas Corporation full-time (More than 10 years)

    Pros

    Company seems to value employees. They are not to lay off employees in difficult times. They also maintain a quality work environment

    Cons

    The company tends to promote subject matter experts to management positions that may not be good leaders. Several departments lack leadership.


There are newer employer reviews for Ricoh Americas Corporation
There are newer employer reviews for Ricoh Americas Corporation

See Most Recent

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