Ricoh Americas Corporation - inside sales | Glassdoor
There are newer employer reviews for Ricoh Americas Corporation
There are newer employer reviews for Ricoh Americas Corporation

See Most Recent

"inside sales"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Inside Sales National Account Representative
Former Employee - Inside Sales National Account Representative
Recommends
Neutral Outlook
No opinion of CEO

I worked at Ricoh Americas Corporation full-time (More than 3 years)

Pros

great pay, great work schedule - no weekends, and all first shift. Wonderful co-workers.

Cons

no communication between departments. Very hard to get information from one department in order to help out the customers.

Other Employee Reviews for Ricoh Americas Corporation

  1. Helpful (3)

    "66% Turnover annually says it all"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Los Angeles, CA
    Current Employee - Sales in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ricoh Americas Corporation full-time (More than 5 years)

    Pros

    The Mindshift acquisistion (IT services) may make a difference but I'm concerned about Ricoh strangling it.

    Cons

    Poor compensation
    Micromanagement
    Lack of customer focus
    Mistrust of employees and lack of empowerment
    Disastrously painful processes.

    It is very difficult to get an order processed, shipped and delivered, so much so that people find they are avoiding it. Even if it does ship, getting correctly compensated is an uphill battle. Ricoh isn't sure if it is Ricoh the manufacturer or Ricoh the sales organization and that inablitly to focus on a true goal is stressing out employees. There is a very tight top down form of management so that all levels are being micromanaged to the point where form filling takes the place of actual work.

    Advice to Management

    Let the Mindshift people take over and let the old copier managment go. You need a fresh perspective if you really want to be a services company.


  2. "Lean a lot at a lot of differnt sites and law firms."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Representative in Pittsburgh, PA
    Current Employee - Field Service Representative in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ricoh Americas Corporation full-time (Less than a year)

    Pros

    Great people to work with.

    Cons

    Pay could be a little more.

    Advice to Management

    More organization.


There are newer employer reviews for Ricoh Americas Corporation
There are newer employer reviews for Ricoh Americas Corporation

See Most Recent

Work at Ricoh Americas Corporation? Share Your Experiences

Ricoh Americas Corporation
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or