RightNow Technologies - Had higher expectations than what is now realized | Glassdoor
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There are newer employer reviews for RightNow Technologies

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"Had higher expectations than what is now realized"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Applications Engineer in Bozeman, MT
Current Employee - Applications Engineer in Bozeman, MT
Approves of CEO

Pros

Great product, people, and 'potential' with a growing company

Cons

Sub-standard pay and higher than normal employee churn

Advice to Management

Rethink compensation strategies with global market in mind (Developers can work from Bozeman for firms anywhere in the world). RNT needs to be more competitive with other markets.

Other Employee Reviews for RightNow Technologies

  1. "expanded my skillset"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development in Bozeman, MT
    Current Employee - Development in Bozeman, MT
    Recommends
    Approves of CEO

    Pros

    good work life balance, don't need to work 100 hours per week.
    management is not complete royalty.
    Feel like my contributions matter.

    Cons

    more metrics used to determine performance, amount of bureaucracy has expanded as the company has expanded.
    software projects are on time which is an exception to most software projects.

    Advice to Management

    buy something nice will all the stock options you got from the oracle acquisition.
    curious to know what happens after the merger.


  2. "Great people, product and direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reston, VA
    Current Employee - Anonymous Employee in Reston, VA
    Recommends
    Approves of CEO

    Pros

    The company hires the absolute best talent on the market. I have read reviews by some that interpret this as arrogance but, in today's economy, every hire-opportunity has to be strategic. I appreciate a company that takes the talent-recruitement process seriously.

    Cons

    There is a tremendous amount of training available for our product-set. I appreciate that the company will be lending more focus to management, communication and soft-skill training in the coming year to compliment the product training focus that exists today.

    Advice to Management

    Management tiers may be getting too "deep". Considering flattening some organizations so top-brass is able to stay closer to the work/client-level relationships.

There are newer employer reviews for RightNow Technologies
There are newer employer reviews for RightNow Technologies

See Most Recent

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