Ritchie Bros. - Sales | Glassdoor
There are newer employer reviews for Ritchie Bros.
There are newer employer reviews for Ritchie Bros.

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"Sales"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales in Edmonton, AB (Canada)
Current Employee - Sales in Edmonton, AB (Canada)
Doesn't Recommend
Positive Outlook
Approves of CEO

I have been working at Ritchie Bros. full-time (More than a year)

Pros

Ritchie Bros provides a great opportunity for individuals to learn and understand about the heavy equipment industry. The salary is great and there are a lot of global opportunities.

Cons

Ritchie Bros is run by a bunch of old boys who have no business acumen. Most middle management has no formal business training, and this is reflected in their management style and decisions.

Other Employee Reviews for Ritchie Bros.

  1. Helpful (3)

    "Large company but small branch feel. Experience depends on your location. Schedule is erratic."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager
    Former Employee - Customer Service Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ritchie Bros. full-time (More than a year)

    Pros

    Lots of experience to draw from, different locations support each other well, reasonable amount of autonomy in each location considering how huge the company is. Pay as a Customer Service Manager was good when overtime is considered, but you have to work very very hard for it. The headquarters management teams were supportive.

    Cons

    Your experience depends highly on the team at your location. If you like them, great. If you don't, you are in for trouble. Some groups can be very clique-y, while others are very positive and supportive. The auction days are exciting but toooo long (upto 18 hour days). Growth within the company is pretty limited, depending on your skills.

    Advice to Management

    Continue trying to improve team building within job sites.


  2. Helpful (11)

    "My dream job turned into a nightmare very quickly!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    Pros

    RB has the best name in the auction industry.
    Exciting auction atmosphere.
    Team building when prepping for an auction.
    Free Company vehicle with credit card.
    Benefits were horrible.

    Cons

    Ludicrous budget plans pushed on to TM's: you must do "x amount of millions" or you get no bonus. This is insane. I turned a nothing territory into a 2 million plus territory in the 1st 14 months and I received nothing in return. Nothing! In many cases new TM's are taking over sales area's that have never been called on by RB and your expected to make miracles happen or else you are ridiculed and again...no raise and surely no bonuses.

    Never and I mean never obtain your job through "networking" i.e come in through the back door. This only leads to resentment by your DM because he is mad because he didn't make the hire.

    Last, but not least: the travel requirement. When I was hired I was told the travel requirement in my territory was 2-3 days and during auction times more. This was fine with me as I could handle a lot of my territory from my home. Over time, this "policy" changed. My DM wanted me to travel 5 days a week.....not what I was hired to do. My numbers were fine. New consignors all over the place and success stories everywhere, but he wanted me gone wasting company money, sitting in useless hotels for nothing.

    In a nutshell, he never wanted me and couldn't wait to see me gone.....Oh and guess what??? Since I have left (3) very interesting things have happened: (1) DM demoted. (2) Ops Manager demoted. (3) Magically they never backfilled my territory......If you wanted to downsize why didn't you just say it??? Why put people through such misery????

    Future employees beware.

    Advice to Management

    Look very hard at who you make DM's.
    Completely overhaul compensation plan--pay your TM's by the deal instead of on a "bonus plan" and you will see results improve.
    Again, look very hard at who you make DM's---just because someone is buddies with a VP doesn't make him management material.


There are newer employer reviews for Ritchie Bros.
There are newer employer reviews for Ritchie Bros.

See Most Recent

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