Rite Aid - Overworked and understaffed | Glassdoor
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There are newer employer reviews for Rite Aid

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Helpful (2)

"Overworked and understaffed"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Pharmacy Manager in Seattle, WA
Current Employee - Pharmacy Manager in Seattle, WA
Doesn't Recommend
Disapproves of CEO

Pros

12 hour work days allows more days off, relatively flexible hours if your staff is accomodating, numerous stores and thus ample opportunity for overtime, pay is within industry average, benefits and vacation is within industry average, 401k company match, over 5000 locations nationwide after Brooks Eckerd acquisition, friendly and approachable district manager, relatively up to date computer software, career opportunities are more available due to large company size, work and life balance is ok, company is fair and respectful, paid holidays, only require 30 hours a week to maintain full time benefits, sign on bonus for new hires depending on location

Cons

understaffed stores relative to other chain pharmacies, very rarely do the stores get pharmacist overlap and as a result, only one pharmacist working at a time, at times, you can be working by yourself with no technician help on the weekends (depending on the store volume), senior management micromanages staffing too much, huge company debt which increased further after the Brooks Eckerd acquisition, we have one of the worse customer satisfactions and perceptions in the industry, our prices are higher than average for the industry, we do not get breaks even though we work 12 hours during the weekdays, 10 hours on saturday, and 8 hours on sunday, most of the stores have drive thru

Advice to Management

should allow stores to operate more independently and don't focus too much on numbers (eg. allowable tech hours)

Other Employee Reviews for Rite Aid

  1. Helpful (1)

    "Rite Aid is known by it's employees as "Wrong Aid" due to very poor management."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician in Oneonta, NY
    Former Employee - Pharmacy Technician in Oneonta, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Clean, new store - Employee discount and 401k with a match - Good computer system for processing prescriptions

    Cons

    Very poor management. They don't look at what is important. Can't see the forest fore the trees. They try to save pennies while losing dollars. They don't train enough. They don't provide sufficient staff to take care of customers. They don't take care of internal problems. The pay doesn't match the level of responsibilities and stress.

    Advice to Management

    Look at what is really going on at individual stores. Train and staff enough employees to properly take care of customers and avoid mistakes. Pay the Pharmacy technicians what they are worth. They have a lot of responsibility and stress. Make it worthwhile for them to stay. Listen to the people who are in the trenches. Hire more Pharmacists and Technicians. Stop opening stores when you don't have enough Pharmacists to fill the slots. Let each store set steady hours when a pharmacist is available instead of being open one time/closed next. Customers can work around it as long as they know the store is always open certain times and always closed other times.


  2. Helpful (1)

    "Indecisive, Inefficeint & Directionless Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacist in Camp Hill, PA
    Current Employee - Pharmacist in Camp Hill, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Do not have too many choice.
    Compensation is competitive.
    Less Commute

    Cons

    Career Oppurtunities are missed
    End of the day Do NOT get recognised for good work
    Work & Life Balance is completed messed.

    Advice to Management

    Instead of going for top 3 companies with highest number of stores in US, Go for Being Profitable , try to manage less stores with Effective management, Recruit Good Middle Managers.

There are newer employer reviews for Rite Aid
There are newer employer reviews for Rite Aid

See Most Recent

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