Ritz-Carlton - Excellent | Glassdoor
There are newer employer reviews for Ritz-Carlton
There are newer employer reviews for Ritz-Carlton

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"Excellent"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Catering Assistant in Dearborn, MI
Former Employee - Catering Assistant in Dearborn, MI
Recommends
Positive Outlook
No opinion of CEO

I worked at Ritz-Carlton full-time (More than 3 years)

Pros

Excellent Training and knowledge of customer service

Cons

Long hours and not enough notice for overtime

Advice to Management

More consideration of employee's home life

Other Employee Reviews for Ritz-Carlton

  1. Helpful (1)

    "Semi-Stable Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Services in Salt Lake City, UT
    Former Employee - Member Services in Salt Lake City, UT
    Recommends
    Neutral Outlook

    I worked at Ritz-Carlton full-time (More than 10 years)

    Pros

    Good benefits, steady line of work, team members

    Cons

    lack of advancement, lack of leadership to grow

    Advice to Management

    real advice to team members when looking for a new position


  2. "Learning experience"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritz-Carlton full-time (More than 3 years)

    Pros

    Corporate theory of what should be is awesome.the level of service is great but that dedication should move towards line employees as well.

    Cons

    Reality is not corporate theory. There are obvious bias which should be noticed. There should never be an internal email asking you to refrain from commenting on racism regarding guests or employees.

    Advice to Management

    Don't assume the entire hotel runs well because it appears to. Ask open questions on the employee engagement survey. Allowing employees to write what they feel is their work reality may curb turnover be it voluntary or otherwise.

There are newer employer reviews for Ritz-Carlton
There are newer employer reviews for Ritz-Carlton

See Most Recent

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