Ritz-Carlton - Front Desk Manager | Glassdoor
There are newer employer reviews for Ritz-Carlton
There are newer employer reviews for Ritz-Carlton

See Most Recent

"Front Desk Manager"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

I worked at Ritz-Carlton full-time

Pros

Fantastic benefits. The clientele is mostly high end and grateful for the level of service

Cons

Incredibly long hours and ever changing staff. Most FD agents just see their position as a stepping stone so there is constant retraining.

Advice to Management

Be more generous with staffing levels.

Other Employee Reviews for Ritz-Carlton

  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time

    Pros

    Excellent benefits people and properties

    Cons

    Higher room rates caused closure in bad economy


  2. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time (More than 5 years)

    Pros

    The culture is amazing.
    Great people and an environment that constantly allows you to grow and learn.
    Excellent Benefits
    On site meals provided
    They emphasis employee engagement always look to exceed standards for work environment.

    Cons

    The hours can get a little crazy during peak time but that is the nature of the business.
    Salaries are comparable to others in luxury hotels, but hospitality overall does not have the most lucrative salaries.

    Advice to Management

    Maintain values as company evolves and expands.

There are newer employer reviews for Ritz-Carlton
There are newer employer reviews for Ritz-Carlton

See Most Recent

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