Ritz-Carlton - Ladies and Gentleman SERVING | Glassdoor
There are newer employer reviews for Ritz-Carlton
There are newer employer reviews for Ritz-Carlton

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Helpful (1)

"Ladies and Gentleman SERVING"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Guest Services
Current Employee - Guest Services
Approves of CEO

Pros

Most time off requests approved, great hotel discounts, decent pay compared to other hotels, looks good on paper, good for experience.

Cons

Management is lazy and work long hours slacking off for sympathy , lack of discipline, lack of respect between departments, flex shifts, most holidays, guests are horrible, typical Marriott atmosphere where the worst a guest complains/treats an employee the more they get. With as much revenue this brand of hotel makes you would think the employees would benefit. Instead The Ritz-Carlton minimizes staff and cuts supplies.

Advice to Management

Without employees there would not be guests. Re-review management, back up "ladies and gentleman" more than the lying guest. Promote employees who work the hardest.

Other Employee Reviews for Ritz-Carlton

  1. Helpful (2)

    "Depends who you have implementing the staff."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    Pros

    When you have people that appreciate you, you will go far.

    Cons

    When you have management that takes you for granted you may work a lot hours for no further placement.

    Advice to Management

    Make sure you hire people that implement what the Ritz-Carlton really represents Ladies and Gentlemen.


  2. Helpful (2)

    "great"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office Supervisor in Dubai (United Arab Emirates)
    Current Employee - Front Office Supervisor in Dubai (United Arab Emirates)
    Recommends
    Approves of CEO

    Pros

    great atmosphere, great Ladies and Gentlemen

    Cons

    low salary long hours changing shifts

    Advice to Management

    staff retention

There are newer employer reviews for Ritz-Carlton
There are newer employer reviews for Ritz-Carlton

See Most Recent

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