Rosewood Hotels & Resorts - Hard, hurts your feet, but make great money | Glassdoor
There are newer employer reviews for Rosewood Hotels & Resorts
There are newer employer reviews for Rosewood Hotels & Resorts

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"Hard, hurts your feet, but make great money"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Lounge Server in Menlo Park, CA
Current Employee - Lounge Server in Menlo Park, CA
Recommends
Positive Outlook

I have been working at Rosewood Hotels & Resorts part-time (Less than a year)

Pros

GREAT tips, fun people, nice management

Cons

weird things go on that you can't control, sometimes there are really difficult customers, some employees are tacky and don't have high enough standards

Advice to Management

Make sure employees agree with the standards of the clients.

Other Employee Reviews for Rosewood Hotels & Resorts

  1. Helpful (1)

    "I really enjoyed working at the Carlyle Hotel In Manhattan."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends

    Pros

    Great Benefits that include free stays around the world, beautiful property, nice people to work with, ability to move around in different roles, easy to access through subway

    Cons

    Old building that is in desperate need of repair (back of house), tough (but fair) management, The hotel has their set ways of doing things and there is no ability to go around that.

    Advice to Management

    I would work on improving the back end facilities so that the hotel increases its efficiency. Elevators in back are slow because housekeeping's processes are very antiquated.


  2. Helpful (1)

    "Awful experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SPA Attendant in Dallas, TX
    Former Employee - SPA Attendant in Dallas, TX
    Doesn't Recommend

    Pros

    The pay is great, commission is awesome too. Discounts on services and food are good. Coworkers were pleasant, departments were friendly. Free hotel stays if you make it long enough.

    Cons

    Management failed to communicate, let go because I broke my foot, unwilling to work with me, constant negativity, rarely mentioned the positives, nobody knew what was going on and everyone had been told something different, management doesn't know software... lack of communication.

    Advice to Management

    Please quit moving people randomly around departments. Try to hire someone qualified to run the show. Offer tech classes. Give all employees emails so we know what's going on and when.. COMMUNICATE with all of us, please.


There are newer employer reviews for Rosewood Hotels & Resorts
There are newer employer reviews for Rosewood Hotels & Resorts

See Most Recent

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