Ross Stores - Good Job For People Who Don't Really Need the Money | Glassdoor
There are newer employer reviews for Ross Stores
There are newer employer reviews for Ross Stores

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Helpful (1)

"Good Job For People Who Don't Really Need the Money"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Associate
Current Employee - Retail Associate
Disapproves of CEO

Pros

--20% discount effective immediately upon employment, 40% discount on certain "double discount" days that occur a few times a year.
--Management is willing to work with your schedule and has no problem granting requested days off if advanced notice is given.
--The work-life balance is excellent for most retail associates, which gives them time to work outside jobs, attend school, or be with their families.
--Looks good on a resume for other retail positions.
--The store is closed on major holidays.

Cons

--Unless a rare full-time position is available, ALL associates start out part-time. This means that you can work anywhere from 8-25 hours, with 18 being the average. Also, the average hourly wage for associates is about $7.50/hr. This is okay if you are a college student or a housewife who doesn't really need a job, but if you have to solely support yourself and your child(ren), this job alone won't be enough.
--The work is hectic. The store is often completely destroyed, and only 3-4 associates are left at the end of the day to clean up the mess.
--Home office is cheap in terms of payroll. Managers are made to function with the least number of staff members as possible. Because the registers are the main priority, this often results in floor staff having to double as cashiers--which in turn leads to them not finishing their assigned department. However, if management attempts to help out on the floor or assist associates in need, they are berrated by their superiors for not "supervising" enough.
--Improper training. New associates are often thrown into a disaster-ridden department and told to "recover", but they don't know what that means. As a result, they spend their entire shift detailing one small section rather than focusing on the overall neatness of their area.
--Low expections in terms of punctuality and attendance.

Advice to Management

1.) Rather than allowing the store managers/assistant managers/area supervisors to sit in the office all day, make sure that they are supervising associates on the floor to ensure that each department is being properly recovered.
2.) Stop being so lenient with employees who are 10-15 minutes late every shift and call in up to four times a month. It makes it harder on those of us who actually SHOW UP to work and do our job, but have to stay and cover their shift(s) as well.
3.) Give the closing MODs more than just a couple of associates to work with on a busy weekend. It may sound more cost efficient to begin with, but when the closing team is having to stay two hours after the store has closed to make it presentable for the next day's business, is it really worth it?
4.) Make store recovery a main priority, rather than just focusing on dollar signs. If the store looks a mess, it's no fun for customers to shop there. I mean, who wants to have to search through housewears for a pair of jeans?

Other Employee Reviews for Ross Stores

  1. Helpful (2)

    "Not a place for a go getter"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stocker
    Current Employee - Stocker
    Doesn't Recommend
    No opinion of CEO

    Pros

    The company discount was the most beneficial thing I received when working for Ross. The only other thing that was positive was the store's concentration on customer service.

    Cons

    The cons for working for Ross included : 1)lack of initiative by leaders to lead 2)poor compensation 3)deplorable work conditions for workers, and 4)prejudiced environment.

    Advice to Management

    My advice to management would be to stop dropping the ball when it comes to leading their employees. Promote those who prove worthy, not those who are undeserving.


  2. Helpful (1)

    "Not good at all"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager
    Doesn't Recommend
    No opinion of CEO

    Pros

    Salary Company Programs Perks Worklife Balance

    Cons

    Store Managers need HR Training

    Advice to Management

    Focus more on execution less on finding the shortcuts til the day before your boss arrives to follow company programs

There are newer employer reviews for Ross Stores
There are newer employer reviews for Ross Stores

See Most Recent

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