Ross Stores - Decent place to work, best for single childless college students or as a 2nd job | Glassdoor
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There are newer employer reviews for Ross Stores

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Helpful (1)

"Decent place to work, best for single childless college students or as a 2nd job"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Associate in Dallas, TX
Former Employee - Retail Associate in Dallas, TX
Recommends
Positive Outlook
Disapproves of CEO

I worked at Ross Stores part-time (More than a year)

Pros

--Friendly coworkers
--20% employee discount year round, as well as double discount (40% off) days during certain times of the year. This is excellent if you want to pick up a small, inexpensive item or make a larger purchase.
--Lax policies on attendance and punctuality (can also be a negative). As long as you get in touch with your manager in advance, you are approved for time off requests 99% of the time.
--Great management at the store level
--Recognition given when and where it is due

Cons

--Low pay and hours. All new associates start off at minimum wage and part-time, unless there is a (rare and highly coveted) full-time position. This can be anywhere from 8-25 hours, depending on the needs of your store.
--Terrible management at the senior level
--Young associates with no work ethic who are constantly calling in and/or show up late, meaning you will get called to cover their shift. But because hours are precious (at least to some), you will probably WANT to work the extra time.
--The store often looks like a war zone (downtown Beirut, as a comedian once joked), and there are not enough associates scheduled to deal with the mess.
--Customers who act like uncivilized gypsies, letting their children run all over the place and who throw clothing in the floor themselves. If you work here, get used to getting cussed out daily by someone who is unhappy. Possibly even spit on. Just saying.

Advice to Management

ATTN. UPPER LEVEL MANAGEMENT: Please give your store managers more resources to work with. It is ridiculous that each store is expected to be spotless (hell, forget that, presentable) by the end of business hours, yet managers are only allowed to have 2 associates scheduled or risk getting chewed out for going over in payroll. And if you insist on being so cheap and it takes said manager and two associates 2 hours after closing to clean up the mess, don't get angry. Just quit being so cheap and realize that your store managers are doing a great job, considering what they have to work with.

Other Employee Reviews for Ross Stores

  1. "Was a great place to work they just lost who they are....."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Phoenix, AZ
    Former Employee - Assistant Store Manager in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Ross Stores full-time (More than 5 years)

    Pros

    Allowed you to manage your store. Great partnership with DMs, pay was good. Goals attainable for bonuses, good balance of work and family. Until.......

    Cons

    Focus on who they are and expectations became unrealistic. No recognition for a well run store or improvements made....bonus structure changed to goals that are subjective, not based on financials achieved. Developing a copycat structure of Target. That's where they are hiring their Corp staff from. I didn't want to work for Target.

    Advice to Management

    Re-assess who you were and the fantastic achievements you made prior to cloning Target culture. It doesn't work. Your survey results from the associates and the customers are speaking volumes to you. Pay attention to something you paid big money for.....


  2. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in San Francisco, CA
    Current Employee - Retail Sales Associate in San Francisco, CA
    Recommends
    No opinion of CEO

    I have been working at Ross Stores part-time

    Pros

    They really care about their team
    Recognition
    Opportunity to work on realistic goals and improve
    Leaders work with their team individually and know their associates
    Felxible Schedule
    People care about you

    Cons

    You have your days with interesting customers but you do your best

    Advice to Management

    Continue to be open and caring towards your employees

There are newer employer reviews for Ross Stores
There are newer employer reviews for Ross Stores

See Most Recent

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