Ross Stores - Very hard to reach metrics for bonuses | Glassdoor
There are newer employer reviews for Ross Stores
There are newer employer reviews for Ross Stores

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Helpful (2)

"Very hard to reach metrics for bonuses"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Store Manager in Fort Lauderdale, FL
Current Employee - Store Manager in Fort Lauderdale, FL
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Ross Stores full-time (More than 3 years)

Pros

There are a lot or processes in place to help develop Assistant Managers and Area Supervisors to the next level, a lot of room to grow with the company.

Cons

Pay for Store Managers is laughable and new metrics in place have made it more difficult to reach earn bonuses.

Advice to Management

Walk a day in a Store Managers shoes before coming for an hour visit every 6 months and nitpicking every little thing. Also if you want a better run store start giving the stores payroll to run it!

Other Employee Reviews for Ross Stores

  1. Helpful (1)

    "The employees were awesome. The management team sucks they dont care about anyone."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SPS (Loss Prevention) in Saint Louis, MO
    Current Employee - SPS (Loss Prevention) in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Ross Stores part-time (Less than a year)

    Pros

    flexible hours
    more privileges as SPS
    a little bit more money as SPS

    Cons

    They dont let you do Loss Prevention duties.
    They treat you Like a child.
    The company will hire triple the times the amount of employees needed to open a new store. They wont fire you they will just give you one 4 hour shift a week and wait for you top QUIT

    Advice to Management

    BE MORE INVOLVED WITH YOUR ASSOCIATES.
    Listen to your customers.


  2. "You have to make the best of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Floor Associate in Baytown, TX
    Current Employee - Sales Floor Associate in Baytown, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Ross Stores part-time (Less than a year)

    Pros

    Learning opportunities
    Recognition of hard work [TRUE Cards]
    Reasonable breaks
    Customer service experience
    People skills improvement
    Experience in multiple areas
    Teaches discipline, structure and time management.

    Cons

    Little organization
    Poor management
    Part time hours cannot exceed 25/week
    Constant theft
    Disrespectful customers (more so than other stores)
    Little guidance/training
    Required sense of urgency
    Picking up after dirty/messy customers
    TOO MANY RETURNS
    Excessive hard tags
    Long shifts
    Everyone wants a discount...at an already discounted store.
    Slow coworkers

    Advice to Management

    Get a more organized system for assignments and separating lines at cashiers.

There are newer employer reviews for Ross Stores
There are newer employer reviews for Ross Stores

See Most Recent

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