Ross Stores - Ross Dress For Less | Glassdoor
There are newer employer reviews for Ross Stores
There are newer employer reviews for Ross Stores

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Helpful (3)

"Ross Dress For Less"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Store Manager
Former Employee - Store Manager
Doesn't Recommend
Disapproves of CEO

Pros

They pay well plus big bonus potential. It is a very fast paced job. The peer group within your district is very supportive.

Cons

Work life balance does not exist. Salary is based on a 45 hour work week but 60-70 hours is more the norm. The stores are seriously under payrolled. Failure to make the impossible happen is met with swift and degrading feedback. There is a lack of respect for Store managers.

Advice to Management

I think that they should ask themselves why their turnover is so high. Put more payroll into the stores instead of promoting more executives. Cleaner stores wouold surely gain more business and less complaints.

Other Employee Reviews for Ross Stores

  1. Helpful (2)

    "Loss Prevention"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Protection Specialist
    Current Employee - Store Protection Specialist
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The best reason to be work at Ross is that employment provides a paycheck. Another benefit is the possible ability to network and gain access to a good employer.

    Cons

    There are no bonuses for hourly workers (assistant mgr and supervisors are exceptions), and raises are given once a year. The raise is between 10-50 cents, and most workers earn a 15-30 cent raise. Corporate has virtually no contact with hourly employees, and complaints to HR are usually dismissed. Promotions only occur when an employee quits or is fired. It is very difficult for an employee to be fired: I have seen employees assault, harass, and steal from Ross and other employees; the overwhelming majority of these cases fails to end with terminations.

    Breaks are typically cut short and not compensated, and certain management members take frequent smoking breaks within 15 feet of the store entrance.

     In addition, the shifters are typically understaffed, and restrooms consistently run out of tissue, paper towels, soap, and seat covers.

    Advice to Management

    If corporate and district management interacted with employees, or provided concern for employee issues, then a better workplace could be achieved.


  2. Helpful (1)

    "Sales Associate but they make you handle everything not in your job description as well."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate, Northridge CA
    Former Employee - Sales Associate, Northridge CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Money. But you can get the same salary anywhere else really. However if you can handle working at Ross, working anywhere else is an absolute piece of cake. You can handle anything.

    Cons

    Customers have no respect for the workers. It's a thrift shop. Everything is on the floor. Clean up after closing usually takes 2 hours, 4-6 during Christmas. Shortage of workers so they will call you in all the time. Won't let you take time off. Wants you at work even if you're sick and dying with potential to contaminate coworkers and customers. Threatens to fire you if you don't come in, even if you have an emergency to take care of. Very terrible and disorganized place to work but when you need money you'll work anywhere.

    Advice to Management

    There's really no saving you. Need restructuring and a great leader to put everything back into perspective. Need to organize and work efficiently and please give the peons a little respect. Don't expect the impossible to be done, look at things realistically please.


There are newer employer reviews for Ross Stores
There are newer employer reviews for Ross Stores

See Most Recent

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