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Rue Gilt Groupe

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Great place to work! - Customer Service Representives Rue Gilt Groupe Employee Review

5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Absolutely, the best and most supportive company! I have been here five years and absolutely have the best support from supervisors and fellow csr reps. You work together to improve all experiences for the members and our team. Wonderful opportunity

Cons

Sometimes it gets stressful with lots of calls, emails and chats but I always look at it as a challenge to assist as quickly and the best way for our members.

Explore other reviews about Rue Gilt Groupe

5.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

All the amazing associates I collaborate with on a daily

Cons

Unfortunately the company does not offer a 401K match

2.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are a couple of great people that work here and still care about employees and their development. Office is nice Hybrid schedule

Cons

This used to be such a lovely place to work at. Pay has always been very low but they made up with unlimited PTO, great bosses that genuinely cared about your development, office flexibility and hard work but always respecting work life balance and a hard stop at 5pm. However, with new leadership this place has become a nightmare, everyone is so pressured for results and efficiency that resources have been cut, teams are being made smaller, which means more work on the folks that remain for the same low pay, bad and stressful office vibes, no 401k match, no WFH flexibility at all, long hours way beyond the paid 40 hrs work week, non existent coaching and development as NO ONE has time for it and last but not least getting shamed for requesting PTO.

2
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