Employee Review

  1. 5.0
    Former Employee, more than 1 year

    Great support team

    Mar 2, 2021 - Customer Service Representative in Louisville, KY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great support team. Excellent feedback and development. Real commitment to diversity and inclusion.

    Cons

    Dealing with petty customer complaints

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  1. 5.0
    Current Employee, more than 1 year

    Good company to work for if you have a work ethic.

    May 16, 2021 - Customer Service Representative in Louisville, KY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits, decent pay, work from home.

    Cons

    Not a lot of coaching or direction.

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  2. 3.0
    Former Employee

    The stars are for the people

    Apr 7, 2021 - Anonymous Employee in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you're lucky to be in a good team, like I was, you come across some amazing coworkers that are now friends.

    Cons

    No work life balance, even more so after Covid started. I wasn't there for the recent round of promotions, but from what I have heard, the people of color are missed in this round of promotions. Especially for a few that I know for a fact work their a**of for the company. Not saying it because they are my friends, but because when the higher ups are always seeking them for reports and help, you know they are good. Yet, they get over looked, pushed to the max and breaking point.

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    5 people found this review helpful

    Rue Gilt Groupe Response

    Chief People Officer

    Thanks for providing your feedback. We agree that RGG's People are fantastic to work with. We are focused on recognizing our associates who both work hard and perform well especially during these challenging times. Our DEI strategy is focused on hiring and developing people of color and we believe that our most recent promotions reflected that. Our People team welcomes the opportunity to discuss career growth or work environment with any associate who has concerns. I encourage you to reach out to me directly to share your thoughts.

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