Russell Reynolds - Darwinist Culture Similar to Law Firms; Poor Support for Admin Staff | Glassdoor
  1. Helpful (2)

    "Darwinist Culture Similar to Law Firms; Poor Support for Admin Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Executive Assistant in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Russell Reynolds full-time for more than a year

    Pros

    Nice physical offices. Generous salary and benefits in the 85th percentile range for NY. Unlimited overtime pay on top if you don't mind the hours AND if you work for a busy Consultant with lots of paying clients. HR will look the other way as you slowly dilly-dally through your day and accumulate hours. Without exaggeration, I witnessed one veteran EA (10+ years) put in 20 hours overtime weekly on top of a ~... $100+ K base.

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    Cons

    Very similar culture to a law firm in that unless you work for a "Rainmaker" Consultant with lots of billings and are "protected", you will be treated very poorly. HR will have very little say or have any power to do anything about it. I saw one consultant habitually demean and disrespect an experienced 12-year employee; and no one did anything to intervene or address the inappropriate behavior. The EA finally... had enough and one day walked off the job without notice and no one was surprised. Unless you are one of the "protected" EAs mentioned above, you can expect heavy work loads that you better get done within 8-hour days, while eating lunch at your desk. Any overtime will be scrutinized and you will be deemed incompetent.

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    Advice to Management

    Treat your support staff better in order to retain good talent. I saw at least six EAs who have been with the firm for 5 or more years leave within months of starting and it seemed like a mass exodus. I soon saw the lack in appreciation for support staff and understood why. High turnover is a bad sign when good employees are leaving you. Even though the pay was good, ultimately it was not a deciding factor in... my decision to leave for a better employer who coincidentally offered even higher pay and benefits.

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    Russell Reynolds2019-09-12
  1. "Amazing experience working with RRA in the New York office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Research Analyst Intern in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Russell Reynolds for less than a year

    Pros

    Wonderful people and company culture

    Cons

    Some days were very slow with work

    Russell Reynolds2019-10-02
  2. "Steadily Improving but still has a way to go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Knowledge Associate in Boston, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Russell Reynolds full-time

    Pros

    - Get C-Suite level insights on how directors view the world / how they operate - The company is trying to improve the work life balance. They recognize this is an issue and have started to implement policy to make it better (casual fridays, working remote, etc) - Company recognizes they need to provide more clarity into career progression / bonus structure. They are just starting to put more process / standards... in place. - They do the big things right (company parties, gifts, etc) - Good benefits packages - Starting to think proactively and building workstreams around better ways to work

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    Cons

    - Work life balance is still a mess (especially if you are on the researcher, expect to be working 10+ hours a day minimum) - Company still revolves around the consultants as they are the ones bringing in money for the firm. Not a flat organization. -Old school culture where few people try to hang out or catch up after work. More of a come in and do work and go home culture.

    Advice to Management

    Continue to work on the work / life balance & changing the company culture. Due to high growth, you've hired more consultants but haven't increased the size of your support staff (Knowledge & Research) so you are burning out your support staff. Also figure out how to make it more of a partnership between Consultants & Research/Knowledge/EAs than a one way request system.

    Russell Reynolds2019-10-11

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