SCC - Managed Service company KPI driven with little oppertunity | Glassdoor
There are newer employer reviews for SCC
There are newer employer reviews for SCC

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Helpful (5)

"Managed Service company KPI driven with little oppertunity"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Operations Manager in London, England (UK)
Current Employee - Operations Manager in London, England (UK)
Doesn't Recommend

I have been working at SCC full-time (More than a year)

Pros

Sales teams appear to get reasonable levels of support and back up. Trainee scheme set up to take on younger trainee Hardware Break Fix engineers.

Cons

Senior Management in Managed Services dept focused totally on KPIs with little interest in Customer satisfaction. Company is very American in its approach to its work force higher / fire at will. Little / no opportunity for progression with in Managed Services

Other Employee Reviews for SCC

  1. Helpful (6)

    "stable job, poor payment, stressful."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Iaşi (Romania)
    Former Employee - Technical Support in Iaşi (Romania)
    Doesn't Recommend
    Neutral Outlook

    I worked at SCC full-time (Less than a year)

    Pros

    company offers stable job and contract.

    Cons

    not serious with promises regarding salaries

    Advice to Management

    keep promises. Every single one.


  2. Helpful (5)

    "Sell hard worry about the delivery later"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at SCC full-time (More than a year)

    Pros

    Some hardworking people remain (not for long)

    Cons

    high % comp plans for sales people who sell at any cost with the delivery teams picking up the pieces later

    Advice to Management

    Invest in people and have a compl plan covering sales and delivery teams and only paid when the customer is happy


There are newer employer reviews for SCC
There are newer employer reviews for SCC

See Most Recent

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