SECURUS Technologies - Got me from unemployed to Back on the Scene! | Glassdoor
There are newer employer reviews for SECURUS Technologies
There are newer employer reviews for SECURUS Technologies

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"Got me from unemployed to Back on the Scene!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Dallas, TX
Former Employee - Customer Service Representative in Dallas, TX
Recommends
Neutral Outlook
Approves of CEO

I worked at SECURUS Technologies full-time (More than a year)

Pros

Variable shifts to meet your needs, great large parking with no cost.

Cons

Huge turn over, start up office was not yet situated for consistency.

Advice to Management

Stick around! We need ya.

Other Employee Reviews for SECURUS Technologies

  1. Helpful (8)

    "Lots of work for little opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Technician in Carrollton, TX
    Former Employee - Support Technician in Carrollton, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SECURUS Technologies full-time (More than 3 years)

    Pros

    Interesting field of technology
    Lots of lateral mobility
    Some upward mobility within departments

    Cons

    Managers rarely willing to stick their neck out for you.
    High-level management valued getting products out the door rather than ensuring quality.
    Trying to move to a new department is near impossible if you do not know someone.
    Once you leave, you can never come back.

    Advice to Management

    Realize that promoting from within is better than hiring from outside. Not only do you gain more employee loyalty, but you also save a year training a new hire in a very specialized product when employees take other jobs.


  2. "It is fairly good to company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Technician in Carrollton, TX
    Former Employee - Support Technician in Carrollton, TX
    Recommends
    Approves of CEO

    Pros

    Compensation is good. I had flexible work schedule. Company let its tech support employees to work from home in inclement weather or for any other appropriate reasons

    Cons

    Career or professional growth is limited as the company is not too big, 400 employees.

    Advice to Management

    The employee reviews done should be used somewhere and should not be done just as a formality.

There are newer employer reviews for SECURUS Technologies
There are newer employer reviews for SECURUS Technologies

See Most Recent

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