SHI International - A very special place to work. It doesn't get much better than this. | Glassdoor
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There are newer employer reviews for SHI International

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Helpful (3)

"A very special place to work. It doesn't get much better than this."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Account Executive in San Francisco, CA
Current Employee - Account Executive in San Francisco, CA
Recommends
Approves of CEO

Pros

It is a very unique enviroment. It is the best of both worlds. You get to run you business how you see fit but you get all the support you would expect from a 2 billion + company.

Cons

Because you run your own business, you are married to it. We can take as much vaction as we would likd but I rarely do because I'm afraid that a customer may have an urgent need and I won't be there for them.

Advice to Management

Love what you are doing!

Other Employee Reviews for SHI International

  1. Helpful (6)

    "Good experience, but don't expect to make a career out of it."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales in Piscataway, NJ
    Current Employee - Inside Sales in Piscataway, NJ
    Doesn't Recommend
    No opinion of CEO

    Pros

    They do give decent benefits, and if you need something to put on your resume, it is good experience to list. Also, because of vendor visits and quarterly shows, there are opportunities to win gift certificates or small electronics, and there are plenty of giveaways. We never want for pens, sticky notes, and weird desk nicknacks. Any immediate managers or supervisors are approachable, and easy to talk to. They recently built a kiosk for breakfast and lunch. It's a bit expensive, but convenient, and the food is pretty good.

    Cons

    It is very difficult to move ahead, and if you do receive an offer, it may well be for less than your current job, when you take in commission. Things are changing there, and one SMB sales rep had said that it would have been unthinkable to have a promotion come with a cut in pay. HR is unwilling to negotiate. There is plenty of competition for other positions, as the morale among ISRs is low. Many of us feel as though we are expendable. Higher management is significantly less approachable than immediate managers, and they seem like they are out of touch with the general employees. While it is never stated, the inside sales employees are expected to finish their work, and leave either at their regular time, or when the work is finished-whichever is second. Some of us have worked 12- to 13-hour days.

    Advice to Management

    Take a closer look at the way that your workers are feeling. The employees are feeling lost in the shuffle with the reorganization, and there may well be a mass exodus in the near future.


  2. "SHI might not be heading in the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SMB Account Executive
    Former Employee - SMB Account Executive
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SHI International full-time

    Pros

    - Above average IT / sales training.
    - Managers that care about your success
    - Sales Directors are experienced and easy to follow
    - Solid culture (however, seems to be drifting away)
    - Moving toward a better commission structure for SMB
    - Amazing career opportunities
    - Good vendor trainings

    Cons

    - Base Pay is fair for someone that has zero experience and will drive those that are willing to work harder for better pay but it is extremely low for your proven sales people.
    -Benefits are not competitive compared to other local tech companies. Especially PTO and 401k
    -Hard to trust senior leadership regarding vision and progression due to apparent lack of empathy for their proven workers.
    - Questionable fund allocation.
    - Arbitrary metrics that hender creativity and strategy ( but this is unfortunately needed for the poor quality of new hires ).
    - SHI still hires anyone and everyone, and now more than ever, which hurts every aspect of the company such as brand and talent retention.
    - Sales support teams are unfortunately the biggest obstacle when trying to close big business.

    Advice to Management

    - Invest in digital marketing such as SEO. A google search for anything tech related ALWAYS excludes SHI.
    - The commision structure was a good start but rethink the base pay for your proven sales people.
    - Be transparent with your people.
    - Hire quality not quantity.
    - Don’t forget about your awesome company culture.

There are newer employer reviews for SHI International
There are newer employer reviews for SHI International

See Most Recent

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