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SHI International

Engaged Employer

SHI International

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Employee Review

  1. 4.0
    Current Employee

    Not bad

    Jun 27, 2022 - Inside Account Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people to work with

    Cons

    Very stressful line of work

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    SHI International Response

    Thank you for your feedback. We are pleased that your overall review of SHI was positive, though we are disappointed you find your line of work stressful. There are many career opportunities available which you can see in our daily emails and on our internal HR site. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com which is a non-confidential alias.

  1. 5.0
    Current Employee, less than 1 year

    Overall not a bad experience

    Jun 18, 2022 - Enterprise Account Executive in Detroit, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay, flexibility, and people

    Cons

    Some rollouts and focuses do not fit every single customer in your book. No matter what upper leadership says

    1 person found this review helpful

    SHI International Response

    Thank you for your feedback, we are pleased that your overall review of SHI was positive. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com which is a non-confidential alias.

  2. 2.0
    Former Employee, more than 3 years

    Could of been better could of been much worse.

    Aug 11, 2022 - Field Service Engineer (FSE) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Outstanding people. Co-workers were outstanding and genuinely cared about doing the right thing. I truly feel like SHI is a victim of it's own success. Their rapid growth has caused systemic problems that aren't reflective of the people that lead the organization. I do feel like the leaders have the best interests of the customers, employees and company in mind.

    Cons

    Leadership was lacking direction. There was a clear disconnect between sales and engineering. SHI's biggest issues is that they are much to siloed. The right hand rarely knew what the left was doing. Technologies continue to merge and the VARs have to keep up. They can't continue to just sell boxes and licenses. I don't feel like SHI grasped what customers were really looking for. Because of the size of their customer base they had the luxury of being able to botch pro-services engagements without realizing the impact that made to the customer and the sales rep. Over my 4 years with them I saw countless examples of the pro services team blowing a project and it causing good employees to leave along with customers.

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SHI International photo of: #SHIMaskMakers partner with Mercer Mask Project to donate masks to elderly, healthcare professionals, first responders , and essential employees.
SHI International photo of: SHI Employees March in 2019 Pride Parade
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