Thank you for your feedback. We are pleased that your overall review of SHI was positive, though we are disappointed you find your line of work stressful. There are many career opportunities available which you can see in our daily emails and on our internal HR site. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com which is a non-confidential alias.
Jun 18, 2022 - Enterprise Account Executivein Detroit, MI
Recommend
CEO Approval
Business Outlook
Pros
Great pay, flexibility, and people
Cons
Some rollouts and focuses do not fit every single customer in your book. No matter what upper leadership says
1 person found this review helpful
SHI International Response
Thank you for your feedback, we are pleased that your overall review of SHI was positive. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com which is a non-confidential alias.
Outstanding people. Co-workers were outstanding and genuinely cared about doing the right thing. I truly feel like SHI is a victim of it's own success. Their rapid growth has caused systemic problems that aren't reflective of the people that lead the organization. I do feel like the leaders have the best interests of the customers, employees and company in mind.
Cons
Leadership was lacking direction. There was a clear disconnect between sales and engineering. SHI's biggest issues is that they are much to siloed. The right hand rarely knew what the left was doing. Technologies continue to merge and the VARs have to keep up. They can't continue to just sell boxes and licenses. I don't feel like SHI grasped what customers were really looking for.
Because of the size of their customer base they had the luxury of being able to botch pro-services engagements without realizing the impact that made to the customer and the sales rep. Over my 4 years with them I saw countless examples of the pro services team blowing a project and it causing good employees to leave along with customers.
SHI International
SHI International
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Employee Review
Not bad
Jun 27, 2022 - Inside Account ManagerPros
Good people to work with
Cons
Very stressful line of work
SHI International Response
Thank you for your feedback. We are pleased that your overall review of SHI was positive, though we are disappointed you find your line of work stressful. There are many career opportunities available which you can see in our daily emails and on our internal HR site. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com which is a non-confidential alias.
Other Employee Reviews
Overall not a bad experience
Jun 18, 2022 - Enterprise Account Executive in Detroit, MIPros
Great pay, flexibility, and people
Cons
Some rollouts and focuses do not fit every single customer in your book. No matter what upper leadership says
SHI International Response
Thank you for your feedback, we are pleased that your overall review of SHI was positive. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com which is a non-confidential alias.
Could of been better could of been much worse.
Aug 11, 2022 - Field Service Engineer (FSE)Pros
Outstanding people. Co-workers were outstanding and genuinely cared about doing the right thing. I truly feel like SHI is a victim of it's own success. Their rapid growth has caused systemic problems that aren't reflective of the people that lead the organization. I do feel like the leaders have the best interests of the customers, employees and company in mind.
Cons
Leadership was lacking direction. There was a clear disconnect between sales and engineering. SHI's biggest issues is that they are much to siloed. The right hand rarely knew what the left was doing. Technologies continue to merge and the VARs have to keep up. They can't continue to just sell boxes and licenses. I don't feel like SHI grasped what customers were really looking for. Because of the size of their customer base they had the luxury of being able to botch pro-services engagements without realizing the impact that made to the customer and the sales rep. Over my 4 years with them I saw countless examples of the pro services team blowing a project and it causing good employees to leave along with customers.
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