SHL - Interesting | Glassdoor
There are newer employer reviews for SHL
There are newer employer reviews for SHL

See Most Recent

"Interesting"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Associate Consultant
Former Employee - Associate Consultant
Recommends

Pros

variety of clients, global brand, diverse people, opportunity to travel, training and exposure to different products

Cons

limited use of products, lack of communication sometimes between sales and consulting, high turnover and management and people changes, less synergy between country offices

Advice to Management

focus on internal HR and providing broader consultancy father than product based solutions and greater sharing of knowledge and experience between countries and more cohesive client management

Other Employee Reviews for SHL

  1. "great start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    The best place to start a new career, I really enjoyed the working atmosphere. The supervisors were extremely supportive

    Cons

    Slow to pay for work that was performed, had little or no opportunities for advancement and strange working hours. The on-call staff were slow to respond to immediate request.

    Advice to Management

    Listen to middle management regarding employee moral and well being and try an implement a more streamlined pay role process


  2. "It paid the bills but they focus too much on metrics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk Customer Service in Atlanta, GA
    Former Employee - Help Desk Customer Service in Atlanta, GA
    Recommends
    Positive Outlook

    I worked at SHL full-time (More than a year)

    Pros

    Excellent training and a very busy work place; plenty of work to do each day of the week.

    Cons

    VERY heavy focus on metrics; expected to "WOW every caller" but you get dinged if you take the time required to actually do so.

    Advice to Management

    Take those metrics in balance with what you ASK the rep to do. You want us to "educate the callers" and "promote and explain other solutions" but then you ding people that actually DO it.

There are newer employer reviews for SHL
There are newer employer reviews for SHL

See Most Recent

Work at SHL? Share Your Experiences

SHL
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or