SMITH - Placed people in powerful positions based on promises, not industry experience, letting the entire account and team fail | Glassdoor
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Helpful (1)

"Placed people in powerful positions based on promises, not industry experience, letting the entire account and team fail"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Program Manager in Bellevue, WA
Former Employee - Senior Program Manager in Bellevue, WA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at SMITH full-time (More than a year)

Pros

Smart, hopeful people with great intentions and vision. Very strong SME knowledge in Seattle-based technology companies spanning nearly two decades.

Cons

One of the main Board of Directors and founders is a complete lunatic, changing the course of the ship and entire company midstream on a whim, just because... Nobody can stand up to him. Shifting gears from purely tech-focused to also including creative, strategy and marketing was an extremely painful process that never lasted. An account director was brought in and made partner, who knew nothing about the agency side of the business but was given way too much control, completely tanking 40% of the business in the process leading to tons of attrition lasting more than a year. Two CTOs were running side-by-side during a merger, with a lot of tension and confusion felt by everyone that was never cleanly sorted out. There was a lot of fear with the fact that they couldn't pay their office lease at the HQ for more than a year, and what that meant in the long run.

Advice to Management

Go with proven industry veterans in agencies when looking for leadership, rather than employees from the client side who know nothing about our business. Don't let a big gun push you and the company around just because they have deep pockets. Don't put all of your eggs in one basket, again and again and again.

Other Employee Reviews for SMITH

  1. Helpful (2)

    "Embarassing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Seattle, WA
    Former Employee - Project Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SMITH full-time (More than a year)

    Pros

    Hard to forget the name of your company. There is fresh coffee some days.

    Cons

    Where to begin.....aside from the laughably bad name, no leadership and arrogant yet talent-less staff, no sales pipeline, dated business model, dishonest treatment of clients....did I mention the name???

    Advice to Management

    Well since there is none, there is no one to give advice to. Concede defeat. Problem lies within "agency" mentality of most of the "creative" staff who no nothing about delivering solutions to a client and think it's 1997 and everyone will get excited for "cool" web page design....


  2. "Like an earthworm that never dies."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer in Seattle, WA
    Former Employee - Programmer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SMITH full-time (More than 3 years)

    Pros

    Given the current economy, you could say that having any job is better than having none. This is one of those jobs.

    Cons

    The company keeps shrinking and changing directions as it does. They're looking for an exit and getting more desperate. Like someone panicked in a burning house. If you're looking to go here, don't. If you're currently working here, leave.

    Advice to Management

    There is no clear senior management to speak of now. The founders are in the background, hoping for the best as series of proxies take turns at bat. This place used to be great.

There are newer employer reviews for SMITH
There are newer employer reviews for SMITH

See Most Recent

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