SMS Management & Technology - Great People, Good training, OK Salary | Glassdoor
There are newer employer reviews for SMS Management & Technology
There are newer employer reviews for SMS Management & Technology

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"Great People, Good training, OK Salary"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Consultant in Melbourne (Australia)
Current Employee - Consultant in Melbourne (Australia)
Recommends
Neutral Outlook
Approves of CEO

I have been working at SMS Management & Technology full-time (More than a year)

Pros

Great networking experiences, good opportunities to work in various areas, good support for training and certifications, great people to work with.

Cons

Strategic challenges moving out of resource augmentation mindset. Salaries are not particularly competitive, the bonus structure is unattainable so don't bank on it.

Advice to Management

The perception within the organization and the perception in the market unfortunately are at odds with where we want to go strategically.

Other Employee Reviews for SMS Management & Technology

  1. Helpful (8)

    "Former consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Melbourne (Australia)
    Former Employee - Consultant in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SMS Management & Technology full-time (More than 3 years)

    Pros

    Good exposure to banking and major telcos in Australia

    Cons

    The main reason for joining SMS was to avoid risk of being an independent contractor, however given the shift in the market and new policies anyone who is on the bench will quickly be fired

    ‘Strategy’: A lot of chat about how it is a strategy firm not a bodyshop, but not a reality for a 95% of consultants. Clients perception is as a more expensive way of recruiting contractors, not a go to for fixed price pieces of work, and as such are squeezing rates. Account managers are so desperate for sales that they will lower prices / offer consultants for free for a number of weeks.
    Pay: Don’t expect payrises to keep up with CPI, and bonuses, if they are offered, are a joke
    HR: Consistent lack of communication / understanding between management and HR policies (extended leave etc). This lead to major issues for me and resulted in threats to bring the company to the ombudsman to get appropriate notice paid.
    Training and development: Some in-house training is available, however quality is questionable, will also make you come in on a Saturday, or refuse to allow you to attend if you are on an engagement.

    Advice to Management

    Recognise what you are good at - body shopping - and stand by that.

    Eliminate the flat structure if you have not already done so, its a nonsense with range of experience from grad to program directors.


  2. Helpful (7)

    "Confused business strategy resulting in difficult resource augmentation perception in the market"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Melbourne (Australia)
    Former Employee - Consultant in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SMS Management & Technology full-time (More than a year)

    Pros

    Reasonably collegiate environment. Some salary packaging. Slightly less political and more work life balance than international consultancies (something less than 2 pounds of flesh)..

    Cons

    Somewhat cliquish. Clients do not consider the company to be a legitimate consulting company (i.e. resource augmentation) and lack economies of size/scale and therefore difficult to obtain high-level outcome-based engagements for large enterprises. Limited or no tangible knowledge management processes, system or culture. BYOD laptop.Varying personnel standards. Culture of mediocrity in parts.

    Advice to Management

    Clarity on market positioning and willingness to invest in bona fide intellectual property and associated cultural initiatives.

There are newer employer reviews for SMS Management & Technology
There are newer employer reviews for SMS Management & Technology

See Most Recent

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