SUGARFISH - General Manager | Glassdoor
  1. Helpful (1)

    "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in Hollywood, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SUGARFISH full-time for more than 5 years

    Pros

    -Great pay (start is around 60k) -2 consecutive days off (sunday & monday) -Raise every year (no more holiday bonus 5-K10K maybe more but that depends on your score) -Great benefits (401k, health, dental, paid vacation, 5 sick days/yr) -Network -1 free meal when you work -1.5 hr break and leave early 3/5 days.

    Cons

    - No tips so they are able to take your "bonus" away (usually makes up about half your pay) where does the bonus go when it's taken away? -Long hours (11am-10pm) Last seating at 10pm. -Enforce rules yet it's not (no seating incomplete parties, no extra sauce/condiments) yet when the guests try to break it, GM's enforce it and if they complain to the Regional or owners, GM's are the ones in trouble for not making...

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    Advice to Management

    You guys need to relax a little. Hear us out when we talk to you but really listen. stop this favoritism or else your turnover rate will consistently be high. staff up on some days rather than having to create a new schedule. GM's should have the right to add a staff member for 1 shift here and there if they are predicting a busy shift rather than frowned upon. You used to allow it but it must be the corporate structure....

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    SUGARFISH2017-06-23

Other Employee Reviews

  1. "Great Learning Experience / Taught me discipline and quality over quantity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Kitchen Manager/Kitchen Lead 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SUGARFISH full-time for more than 3 years

    Pros

    Great money / Over time guaranteed.

    Cons

    5 to 6 Days Double Shifts , And Triple shifts. Work is life and no life out side of work .

    Advice to Management

    Flexibility with employees.

    SUGARFISH2019-05-11
  2. "Money, Money, Money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SUGARFISH full-time for more than 3 years

    Pros

    Lots of opportunity to move up Great money, better than most of the industry

    Cons

    You will only succeed if you make your job your life. If you are looking for balance between work and your social life, look elsewhere. Used to be a very family feeling place to work, however as the company grew larger, turned into a typical corporation. You will feel overworked and underappreciated, at every level from entry to upper management.

    Advice to Management

    Don't forget that your employees grew your company to the empire that it is today. Your employees are people, not machines.

    SUGARFISH2019-03-28

Discover more reviews about SUGARFISH.