SYKES - My feels | Glassdoor
  1. "My feels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at SYKES full-time

    Pros

    This customer service is not onerous as far as switching between different computer screens

    Cons

    Despite what the agents are tolled, their call center is NOT much different than any others I've worked in as far as meterics are concerned.

    Continue reading
    SYKES2017-04-01
  1. "Had some bad rap, but has come a long way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Meridian, ID
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SYKES full-time for more than a year

    Pros

    Culture has taken a huge turn around with the new site director. Leaders are actually invested in their people. Lots of fun activities now.

    Cons

    its a call center... so attendance is required. Kind of the name of the game for a call center job.

    Continue reading
    SYKES2020-01-18
  2. "Legit Work at home JOB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SYKES full-time for less than a year

    Pros

    I was nervous when I first joined because there are so many scams out there. I was also uneasy because I started as a part time seasonal worker. I can tell you if you are actually willing to learn your program and want to work hard and succeed you can and you will here! I was hired on permanent Full Time and have benefits in less than 3 months time. There are opportunities to grow not only in the programs we work for , but also within Sykes. Your paid for training and most of the equipment you use for the majority of the programs is sent to you.

    Cons

    Starting pay is $10 per hour or your states Min wage whichever is higher of the two. I think it could be a little higher given the job tasks, or that a auto raise is put in for those who surpass ramp downs and stay on with the programs.

    Continue reading
    SYKES2020-04-08

Discover more reviews about SYKES.