SYKES - Stability | Glassdoor
There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

"Stability"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative
Current Employee - Customer Service Representative
Recommends
Positive Outlook
Approves of CEO

I have been working at SYKES full-time (Less than a year)

Pros

Sykes is one of the pioneer's in the BPO industry who trusted in the ability of the Filipinos to provide good costumer service skills and has been doing so for 15 years now.

Cons

Being 15 years in the industry makes it a little bit harder for the company to adjust to certain things because of existing guidelines, however, Skyes has been very dynamic and adaptive to changes since i've been employed here.

Advice to Management

Keep it up SykesAsia! and find more ways to reward the people who's been behind your success up until now and the incoming professionals who will be part of the future Sykes.

Other Employee Reviews for SYKES

  1. Helpful (1)

    "Happy that it's over"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Low salary tax in Ireland.

    Cons

    Poor management. Bad working conditions.

    Advice to Management

    Get education.


  2. "Sykes Marketing Services has given me every opportunity for growth and development."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - English Specialist I
    Current Employee - English Specialist I

    Pros

    Great management team and great working environment

    Cons

    It takes a very long time for HR to process your promotion.

    Advice to Management

    It has been 2 years since the merger of ICT Group and Sykes but most legacy ICT employees feel we have been left out. Processes such as promotions and transfers, compensation and benefits should have been aligned. There should have been a POC for questions related to the merger. We get vague answers and promises that until now are still yet to be kept.

There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

Work at SYKES? Share Your Experiences

SYKES
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or