SYKES - Be apart of a winning team | Glassdoor
There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

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Helpful (1)

"Be apart of a winning team"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Operations in Philadelphia, PA
Current Employee - Operations in Philadelphia, PA
Recommends
Positive Outlook
Approves of CEO

I have been working at SYKES full-time (More than 5 years)

Pros

Recognition for hard work
Flexible hours
Reasonable pay
Constantly Changing Environment

Cons

Constantly Changing Environment
Organization of Communication

Other Employee Reviews for SYKES

  1. Helpful (1)

    "I loved the work, but we were cheated by the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Eveleth, MN
    Former Employee - Customer Service Representative in Eveleth, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SYKES full-time (More than a year)

    Pros

    Great work. Rewarding. I really enjoyed helping people with thier computers.

    Cons

    Our pay was shorted. We worked crazy schedules, and as soon as thier contract with the city was completed, they closed the doors.

    Advice to Management

    Stand behind your word.


  2. Helpful (7)

    "law suit in the making"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent, Technical Support in Greenwood, SC
    Former Employee - Customer Service Agent, Technical Support in Greenwood, SC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SYKES full-time (More than a year)

    Pros

    good to get your foot in the door and learn the ropes of the cell sales industry. without it i wouldnt have learned what i needed to know to move into a retail store.

    Cons

    exreemely unprofessional behavior regarding favors in the scheduling department and with site directors. people were going on dates with certain managers to get days off approved. all the work one would do in a retail store with none of the pay. if you werent willing to be involved with unethical questional behavior with coworkers after hours you have no hope of getting ahead in the company.

    Advice to Management

    be stricter on your hires coming into the company, be pushing a high turnover rate by setting unrealistic standards to keep low per hour wages you hurt your client and the site cannot maintain itsself without unethical behavior. monitor your team leads more diligently.

There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

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