SYKES - Sykes, the good, bad, and Ugly. | Glassdoor

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There are newer employer reviews for SYKES

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"Sykes, the good, bad, and Ugly."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Team Manager in Minot, ND
Current Employee - Team Manager in Minot, ND
Recommends
Approves of CEO

Pros

Great opportunities for advancement, Excellent training, good knowledge sharing, great people, decent pay, and excellent recognition. Not to busy. Fair and balanced management. Good tools. I love working for Sykes. They put me through college and I worked and gained alot of experience. Overall I cannot complain, until I learned that I would be layed off. It was not a bad business decision, more of a necessity, but it still is hard. I developed my best friends and life time contacts at Sykes. I would recommend Sykes as a Stepping stone, not a lifetime career.

Cons

Lower pay compared to competitors, constant changes, violatile market. Unqualified employees. Angry customers.

Advice to Management

Keep the qualified people around. We always let the best people go to better paying Jobs.

Other Employee Reviews for SYKES

  1. "Sykes is good! But could be Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Manager
    Current Employee - Quality Manager
    Approves of CEO

    Pros

    Opportunity to work at corporate level

    Cons

    Not a lot of growth opportunities.

    Advice to Management

    Communicate better with all levels. Promote TEAM atmosphere.


  2. "Customer Support Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SYKES full-time

    Pros

    -friendly climat
    -good training
    -carrer opportunities
    -develop languages
    -work hours
    -good work facilities

    Cons

    -A lot of pressure
    -salary
    -work hours

    Advice to Management

    good

There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

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