SYKES - Sykes, the good, bad, and Ugly. | Glassdoor
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There are newer employer reviews for SYKES

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"Sykes, the good, bad, and Ugly."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Team Manager in Minot, ND
Current Employee - Team Manager in Minot, ND
Recommends
Approves of CEO

Pros

Great opportunities for advancement, Excellent training, good knowledge sharing, great people, decent pay, and excellent recognition. Not to busy. Fair and balanced management. Good tools. I love working for Sykes. They put me through college and I worked and gained alot of experience. Overall I cannot complain, until I learned that I would be layed off. It was not a bad business decision, more of a necessity, but it still is hard. I developed my best friends and life time contacts at Sykes. I would recommend Sykes as a Stepping stone, not a lifetime career.

Cons

Lower pay compared to competitors, constant changes, violatile market. Unqualified employees. Angry customers.

Advice to Management

Keep the qualified people around. We always let the best people go to better paying Jobs.

Other Employee Reviews for SYKES

  1. "Great Place To work If you play ball"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SYKES full-time (More than a year)

    Pros

    Work from home opportunity. I had good training but everyone does not. Good Support. I don't have to pay for a sitter. I have Fridays And Saturdays off

    Cons

    They play favorites a lot and if you are not a favorite, you will not get many advancement opportunities. I started with a pretty new client 2 years ago. They will give you false sense of entitlement and will not pay you, and when you don't want to play ball.. they will try and fire you or suspend you. Turnover is high. All the people who started with me are gone. Pay is low! Not a living wage by far. Best for a stay at home mom, or disabled, or retire person for work from home

    Advice to Management

    Don't Play Favorites and Pay People what they are worth. Just Because I work from home doesn't mean I don't have bills! Keep promoting from within and adding clients that share your great ethics because my client is unbearable!!! Thank you


  2. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at SYKES full-time

    Pros

    We had the option of working from home most days.

    Cons

    Operations were very disorganized during my time there.

There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

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