SYKES - In tears everyday before work. | Glassdoor
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There are newer employer reviews for SYKES

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Helpful (4)

"In tears everyday before work."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Work At Home Customer Service Representative
Current Employee - Work At Home Customer Service Representative
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at SYKES part-time (Less than a year)

Pros

*WAH
*Paycheck
*Two Days off
Awesome training experience

Cons

*Disrespectful Customers
*Low Pay
*Crappy Systems
*Lack of Support

Everyday before I clocked in I was in tears.I hated this job the whole three weeks that I was there.
If you have thin skin or cant tolerate being talked to any kind of way by customers then dont apply for this position.The client of Sykes has some of the most disrespectful clients ever!

Advice to Management

Put yourself in the shoes of your employees.

Other Employee Reviews for SYKES

  1. "Why you should work for Sykes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Cebu City (Philippines)
    Current Employee - Customer Service Representative in Cebu City (Philippines)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SYKES full-time (More than 5 years)

    Pros

    When you go on Maternity leave, not only do you get the SSS Maternity, you're still entitled to your basic salary.

    Cons

    The transportation allowance never increased despite the spike on fare.

    Advice to Management

    Increase the health bonus...


  2. "First Company ever empowered me to be best consumer service representative."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cebu City (Philippines)
    Former Employee - Customer Service Representative in Cebu City (Philippines)
    Recommends
    Neutral Outlook

    I worked at SYKES full-time (More than a year)

    Pros

    It offers you wide range to employee personal development in the field of contact center type of job.

    Cons

    one will be challenged to say is this the job for me? Becoming what I want to be is sometimes is doing what you love.

    Advice to Management

    Keep up the good work.

There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

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