SYKES - If you need a true friend, you better be here. | Glassdoor
There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

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"If you need a true friend, you better be here."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Anonymous Contractor
Former Contractor - Anonymous Contractor
Recommends
Neutral Outlook
Approves of CEO

I worked at SYKES as a contractor (Less than a year)

Pros

The Benefits and the People.

Cons

Speechless, I love Sykes much!

Other Employee Reviews for SYKES

  1. "Overall good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Coordinator in Cluj-Napoca (Romania)
    Former Employee - Team Coordinator in Cluj-Napoca (Romania)
    Recommends
    Neutral Outlook

    I worked at SYKES full-time (More than a year)

    Pros

    As a manager if you work for a bigger account (130 agents) you receive a lot of support and resources.
    Very good trainings for management level.

    Cons

    If you work for a small account you receive almost no support.
    They kept there for a long time team leaders

    Advice to Management

    They should make it possible also for small accounts to receive all the support they need (trainers and more involvment from the other support departments)
    Don't keep in Team Leaders which are no good for those positions. It might be cost efficient, but on a long term it does bad for the teams


  2. Helpful (1)

    "Fruitful stay in Sykes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Professional in Manila, Manila (Philippines)
    Former Employee - Technical Support Professional in Manila, Manila (Philippines)
    Recommends
    Positive Outlook

    I worked at SYKES full-time (More than 3 years)

    Pros

    low salary compensated with a lot of benefits, friendly people

    Cons

    Office Politics and unable to take leaves

There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

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