SYKES - the qx reviews are unfair and management does not value employees | Glassdoor
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Helpful (1)

"the qx reviews are unfair and management does not value employees"

Star Star Star Star Star
Former Employee - Customer Service Representative in Lakeland, FL
Former Employee - Customer Service Representative in Lakeland, FL

I worked at SYKES full-time (More than a year)

Pros

an easy job as long as you can overlook the company garbage

Cons

back to back calls and extremely biased qa reviews

Advice to Management

value your employees and you would not have so much turnover

Other Employee Reviews for SYKES

  1. Helpful (2)

    "Mislead, and frustrated."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Chavies, KY
    Current Employee - Customer Service Representative in Chavies, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SYKES full-time (More than 3 years)

    Pros

    It's a job. At least they hire after an interview and want to make every attempt to retain you.

    Cons

    Forget about a promotion unless you kiss some serious management butt. I considered myself to be qualified to do many jobs with Sykes, but found myself being passed up on a consistent basis. Certain employees get away with more based on who they know as well. It's a 'good ol' pal' network and if you're not in said network, then you're days are numbered. Did I mention the salary is a joke?

    Advice to Management

    Seek employment elsewhere and hopefully someone with sense can help manage the solid workers they have employed. Or pay lower level employees more.


  2. Helpful (1)

    "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Malvern, AR
    Current Employee - Account Manager in Malvern, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SYKES full-time (More than a year)

    Pros

    Great place to work. Lot of professional development and coaching. Company cares about the career progression of their employees.

    Cons

    I have nothing negative to say about this company..

There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

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