SYKES - My experience with Sykes is remarkable and wonderful. | Glassdoor
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There are newer employer reviews for SYKES

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"My experience with Sykes is remarkable and wonderful."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Agent in Manila, Manila (Philippines)
Former Employee - Customer Service Agent in Manila, Manila (Philippines)
Recommends
Positive Outlook
Approves of CEO

I worked at SYKES full-time (Less than a year)

Pros

Very accommodating staff from hiring until you graduate from English 101 and Product training. As soon as you're on the floor, Team Leaders, Coaches are approachable. Of course, they just have to see in you a good disposition.

Cons

None that I can share, cause it was a short stay and I regretted leaving the company for reasons that are unavoidable.

Advice to Management

I hope that BPOs or the call center industry would be fair enough to hire employees who have children with special needs, somehow grant them leniency in time schedules, see to it that the reason we have for working are our special children.

Other Employee Reviews for SYKES

  1. "Good team spirit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Helpdesk Back Office Agent
    Former Employee - Helpdesk Back Office Agent
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SYKES part-time (More than a year)

    Pros

    There was a good working atmosphere and friendly colleagues.

    Cons

    The pay at outsourcing companies is naturally lower than it would be if you were working directly for the client company.


  2. "Neutral Enjoyable Pleasant Political Stress Free environment"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Technical Support in Sandton (South Africa)
    Former Contractor - Technical Support in Sandton (South Africa)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SYKES as a contractor (More than 3 years)

    Pros

    Time Management Neutral Enjoyable Pleasant Political Stress Free environment

    Cons

    Internal New Product Launch and Training for Staff

    Advice to Management

    A little more attention required to Management to avoid misconceptions.

There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

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