SYKES - Sykes is very disorganized, I hate working there. | Glassdoor
There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

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Helpful (2)

"Sykes is very disorganized, I hate working there."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Floor Manager in Greenwood, SC
Current Employee - Floor Manager in Greenwood, SC
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at SYKES full-time (More than a year)

Pros

Great money for the little amount you have to do. Always offering overtime. Very good first time job.

Cons

Must have loads of patience. Very favoritzed, if you aren't friends with a higher up, good luck trying to move up. Very frustrating job, never have any real help. Team managers don't really care about helping either, just like to sit around and do nothing.

Advice to Management

Favoritism needs to be changed. The turn over rate at the facility is extremely high because of management. Also, When multiple people are having issues with the same TM, something needs to chage. They're is no shift changing either, which can be frustrating, especially those working the same shifts for 6 months straight from 4-1 or 12-9. Policies need to be enforced, because they never actually are. Some people can walk in with mini skirts and not have a word said to them, while others (who are not favoritized) get scolded or written up for it. Enough said.

Other Employee Reviews for SYKES

  1. Helpful (2)

    "A little bit more"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent, Technical Support in Savannah, GA
    Current Employee - Customer Service Agent, Technical Support in Savannah, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at SYKES full-time (Less than a year)

    Pros

    - no commute
    - Encouraging work environment

    Cons

    - VERY LOW PAY.
    - Heavy tech requirements

    Advice to Management

    Increase the base pay for these positions in order for the role to be attractive. As it stands no one can support a household with the current pay requirements.


  2. Helpful (1)

    "Work/life un-balanced"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator in Tampa, FL
    Current Employee - Systems Administrator in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SYKES full-time (More than a year)

    Pros

    Good people; great location(s); great presence in the community; great services to customers; great benefits.

    Cons

    If Sykes had a necromancer on their payroll, they would have no problem working you to death, reviving you and then working you to death again.

    Advice to Management

    Focus on work/life balance. Expand your flex commute options.

There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

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