SYKES - Working at Sykes | Glassdoor
There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

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"Working at Sykes"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - OMD Analyst in Lakeland, FL
Current Employee - OMD Analyst in Lakeland, FL
Recommends
Neutral Outlook
Approves of CEO

I have been working at SYKES full-time (More than 10 years)

Pros

I can honestly say that I have enjoyed the years I've spent working here. The people are great.

Cons

My job is being sent offshore.

Advice to Management

You need a local connection for OMD to be most efficient.

Other Employee Reviews for SYKES

  1. Helpful (2)

    "Very average and perhaps even sub-par."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Fayetteville, NC
    Current Employee - Customer Service Agent in Fayetteville, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at SYKES full-time (Less than a year)

    Pros

    A paycheck and nothing more.

    Cons

    Badging in and out, meeting time multiple time restraints, and minimum accuracy gaps.

    Advice to Management

    Offer more pay, at least what the average call center is in surrounding areas.


  2. Helpful (1)

    "SYKES’ greatest asset is our people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milton-Freewater, OR
    Former Employee - Anonymous Employee in Milton-Freewater, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at SYKES full-time (More than 10 years)

    Pros

    Meet people, face challenges, advancement.

    Cons

    Management falsifying documents to protect themselves.

    We are dedicated to finding talented people across the world who are dedicated to our philosophy of always reaching higher. (NOT!)

    Advice to Management

    Be more aware of what is happening in local centers before making snap decisions.
    Should not terminate tenure dedicated employees.

There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

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