SYKES - Great Place to work | Glassdoor
  1. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Fairfield, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SYKES full-time for more than a year

    Pros

    Great Salary for W@H Customer Service

    Cons

    Very.. disorganized training model. More focus on CS than Working on the Backend

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    SYKES2019-11-07
  1. Helpful (1)

    "Stable job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SYKES part-time for more than a year

    Pros

    Very stable job. Very helpful team leaders.

    Cons

    At times it is difficult to communicate with other departments.

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    SYKES2019-07-16

    SYKES Response

    July 22, 2019HR Representative

    Thank you for your feedback. We are so glad to hear that our vision of providing a working environment where employees feel supported was achieved in your experience! We will focus our attention on creating better communication between departments. Thanks again for sharing your thoughts.

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  2. "Pretty Decent Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Provo, UT
    Recommends
    Approves of CEO

    I have been working at SYKES full-time for less than a year

    Pros

    Pay was transparent for everyone. My coach was amazing! Management was pretty friendly and open. It was pretty easy to get time off or switch shifts for school and family things.

    Cons

    Most of the phone calls are easy but some people didn't understand credit card basics.

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    SYKES2020-02-13

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