SYKES - Very average and perhaps even sub-par. | Glassdoor
There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

Helpful (2)

"Very average and perhaps even sub-par."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Agent in Fayetteville, NC
Current Employee - Customer Service Agent in Fayetteville, NC
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at SYKES full-time (Less than a year)

Pros

A paycheck and nothing more.

Cons

Badging in and out, meeting time multiple time restraints, and minimum accuracy gaps.

Advice to Management

Offer more pay, at least what the average call center is in surrounding areas.

Other Employee Reviews for SYKES

  1. Helpful (1)

    "SYKES’ greatest asset is our people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milton-Freewater, OR
    Former Employee - Anonymous Employee in Milton-Freewater, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at SYKES full-time (More than 10 years)

    Pros

    Meet people, face challenges, advancement.

    Cons

    Management falsifying documents to protect themselves.

    We are dedicated to finding talented people across the world who are dedicated to our philosophy of always reaching higher. (NOT!)

    Advice to Management

    Be more aware of what is happening in local centers before making snap decisions.
    Should not terminate tenure dedicated employees.


  2. Helpful (1)

    "Pay is better than most places."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Work with your schedules and time off request.

    Cons

    Need better management in place.

    Advice to Management

    Get some real management

There are newer employer reviews for SYKES
There are newer employer reviews for SYKES

See Most Recent

Work at SYKES? Share Your Experiences

SYKES
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or